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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,842 reviews.
excellent service as always
02/10/11
Excellent And efficient service thank you
02/10/11
No comment left by this customer.
02/10/11
Everytime I place a order on a sunday night your system says for collection on a monday however it never turns up until the tuesday
02/10/11
No comment left by this customer.
02/10/11
Great service - can't fault it
02/10/11
a1 top service there will be no need to go to the post office again from now on parcel monkey all the way top bannana lol
02/10/11
No comment left by this customer.
02/10/11
I have been using PM for 2 years now and I`m thoroughly satisfied with every aspect of their excellent service to date.
02/10/11
Our local Citylink guy has been working in our area for a couple of years and he is friendly, professional and a credit to City Link
02/10/11
No comment left by this customer.
02/10/11
very good service
02/10/11
No comment left by this customer.
02/10/11
Faster than expected. Very pleased.
02/10/11
Very good
02/10/11
No comment left by this customer.
02/10/11
Just one query where an address was said to be incorrect but was correct. No big deal but it cost me about 5 minutes!
02/10/11
No comment left by this customer.
02/10/11
Package wasn't collected on day chosen, tracking system claimed it had been collected at 15.30. collection rebooked hope it goes better now
02/10/11
No comment left by this customer.
02/10/11
Easy to complete and picked up on time.
02/10/11
No comment left by this customer.
02/10/11
No comment left by this customer.
02/10/11
No comment left by this customer.
02/10/11
Parcel was not collected on scheduled date, address invalid?? Poor service this time.
02/10/11
No problems with the service this is the reason I keep on using your serive as its the best I have used
02/10/11
Excellent service at a good price
02/10/11
Superb
02/10/11
No comment left by this customer.
02/10/11
very good service,
02/10/11
excellent service - picked up and delivered in less than a day!!
02/10/11
Excellent performance. Many thanks.
02/10/11
No comment left by this customer.
02/10/11
an idea of collection time a little tighter than 8am till late pm would be a lot more convenient , otherwise a good service.
02/10/11
collected and was able to track delivery next day
02/10/11
Very, very good! Extremely straight forward to use - no improvements at all Great prices aswell.
02/10/11
picked up on day you said, with no problem, and delivered within 3 days, l think that is very good service, thanks very much. .well pleased
02/10/11
Great delivery service very cheap and was able to track parcel all the time!!!
02/10/11
excellent
02/10/11
No comment left by this customer.
02/10/11
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