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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,855 reviews.
Excellent job as ever. Cheers
04/10/11
Excellent
04/10/11
Collection and redelivery quick and as promised. Hassle free.
04/10/11
Happy with the service
04/10/11
As usual, excellent service.
04/10/11
Did not turn up despite 3 phone calls and the following day promised collection before 10am collected at 12.20
04/10/11
Parcelmonkey and City Link great but would not use Night freight service again.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
All Ok, slight improvements on website as mentioned before needed to make life easier.
04/10/11
Not too keen on the new booking form but nevertheless a BRILLIANT SERVICE 10/10
04/10/11
service gets better every day !
04/10/11
This was my first time using Parcel Monkey and may be my last. Missed collection - they did not come - then informed I had to re book
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
04/10/11
Fantastic as always
04/10/11
have a fixed pick time
04/10/11
Its the second parcel we sent to this customer and the second time a lampshade has been damaged. This never happens to any other customer.
04/10/11
Very easy to arrange & prompt service
04/10/11
parcels were collected on time and delivered on time well done parcel monkey
04/10/11
No comment left by this customer.
04/10/11
parcel not collected on day booked, collected day after and has not been trackable. i still do not know if it has arrived and it has caused
04/10/11
Awesome! booked collection last Monday, collected by citilink on Tuesday, buyer reported item arrived on Wednesday! Exceeded expectations!!
04/10/11
on time collection and delivery could do with a space to leave instructions for driver to pick up eg side of house thanks
04/10/11
faultless transaction and pick up. customer happy too.
04/10/11
No comment left by this customer.
04/10/11
No comment left by this customer.
03/10/11
Used many times before and will use many more times, excellent easy service......
03/10/11
All well! Thanks a lot!
03/10/11
Fast and reliable. Well done!
03/10/11
No comment left by this customer.
03/10/11
As Usual excellent
03/10/11
Excellent
03/10/11
No comment left by this customer.
03/10/11
very cheap and quick to pick up
03/10/11
No comment left by this customer.
03/10/11
very good and fast collection and delivery
03/10/11
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