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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,842 reviews.
i loved the serve,will use again
30/09/11
This is only the second time I have used parcelmonkey. Both deliveries were excellent, I will certainly be using again.
30/09/11
excellent service, quick and easy to use, highly recommended.
30/09/11
A very smooth and efficient transaction I would certainly use this method for posting parcels again.
30/09/11
Good service again, helpful happy driver! Only suggestion is an approximate time of collection would be useful ie a.m or p.m. Thank You!
30/09/11
Customer was happy with item - arrived intact so I am pleased with the service thank you
30/09/11
No comment left by this customer.
30/09/11
Excellent service, parcel was collected early and delivered on time, contact made at every stage. Will use again!
30/09/11
From my laptop at home, the order arranged, the parcel collected, safely delivered and my laptop updated conveniently at my home.
30/09/11
Parcel was meant to be collected 29 Sep, stayed in all day and nothing, next day nothing, will be collected 5 days after I paid for next day
30/09/11
pick up arranged as requested, very easy collection & delivery. Will use again
30/09/11
I was unable to get a direct quote as cheap as I was via Parcel Monkey, thank you.
30/09/11
great easy quick affordable service ive used many times and will continue to use ,could be better if everyone could pay with paypal ,i can u
30/09/11
Very easy to use this service
30/09/11
Customer wasn't in - I had to sort out redelivery which was a bit of a nuisance and I can't see why it couldn't be sorted out otherwise
30/09/11
No comment left by this customer.
30/09/11
I WAS VERY PLEASED WITH THE SERVICE YOU OFFERED.COLLECTION AND DELIVERY WAS AS YOU SAID,VERY REASONABLY PRICED,AND IWOULD RECOMMEND YOU.
30/09/11
brilliant service could`nt fault it, quick,cheap,easy
30/09/11
very easy booking on line and collection service excellent. Purchaser impressed with service, collected mid day delivered following mid day!
30/09/11
no
30/09/11
COLLECTED ON TIME WITH NO PROBLEM
30/09/11
No comment left by this customer.
30/09/11
Parcel collected and delivered as promised, first class service
30/09/11
I wanted to post several parcels from the same address to different addresses so would have been nice to only put collection address 1 time
30/09/11
Fast, good value..trouble free. A++
30/09/11
As usual very good
30/09/11
Not parcel monkey's fault but wrong parcel collected, and delivered. Am still trying to sort out re-collection/del issues 3 days later!!!!
30/09/11
No signature given on collection, parcel delivered a day later than expected
30/09/11
Good as always
30/09/11
very good fast collection delivered when promised will use again
30/09/11
great, thanks!
30/09/11
Your service is efficient, prompt, reliable and reasonably priced.
30/09/11
excellent service
30/09/11
Your website was not working on Monay, so I could not track parcel. otherwise excellent service
30/09/11
No comment left by this customer.
30/09/11
Super service. Thanks
30/09/11
No comment left by this customer.
30/09/11
Easy to use, however I think initial quotes should include vat% so there is no confusion! I use for eBay and this would help!
30/09/11
Firstly, the parcel was a day late. Second, I cannot find where I can download a receipt for payment.
30/09/11
No comment left by this customer.
30/09/11
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