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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,810 reviews.
Very simple system, very good prices and great to deal with. VAT receipts available on the account instantly. What more can you ask for.
28/09/11
No comment left by this customer.
28/09/11
Driver didn't find address but didn't bother to call, wasted all day waiting. But called local depot at ~7pm & they sent someone ~30mins.
28/09/11
excellent service as ever...
28/09/11
No comment left by this customer.
28/09/11
Great service many thanks would always reccomend
28/09/11
Mostly the emails are answered very quickly but in more complicated cases a note to say it's in progress and what's happening would be nice.
28/09/11
pick up on time and delivered when expected no problems
28/09/11
excellent. i cant fault the service. v very impressed.will use the monkey again definitely.
28/09/11
Excellent service, polite and presentable driver A****************
28/09/11
always very supportive.
28/09/11
excellent value
28/09/11
very good customer service
28/09/11
Very good service. Have never been let down yet by parcel monkey.
28/09/11
Fabulous service as always!
28/09/11
No comment left by this customer.
28/09/11
++++++++++++++++++++++++++++++++++++++++++++++ will use again
28/09/11
No comment left by this customer.
28/09/11
excellent service for first time will def use again
28/09/11
spot on
28/09/11
thank you. great service as always.
28/09/11
RELIABLE AND PROMPT SERVICE
28/09/11
The site is very easy to use, better than queueing behind the Ebayers in the Post Office! Excellent service - no complaints re delivery
28/09/11
good website..the city link service is very reliable, also has the cheapest next day service. I have used them all this one is the best
28/09/11
your fantastic A+++++++++++++++++++++++++++++++++++++++++++
28/09/11
Pick up & delivery both very prompt - thank you
28/09/11
An accurate pickup time would be good. At least to the hour.
28/09/11
No comment left by this customer.
28/09/11
No comment left by this customer.
28/09/11
ok
27/09/11
No comment left by this customer.
27/09/11
Excellent as always! Quick and easy online booking,Collected the next day as promised and delivered within the time frame stated! A+++++
27/09/11
nice smooth transaction many thanks+++++++++++++++++++++++++++
27/09/11
I always find Parcel Monkey easy, quick and hassle free. Never had any problems with their service.
27/09/11
Used PM several times now and had just the 1 bad experience that was down to the courier. PM quickly resolved. Can't fault service. service
27/09/11
No comment left by this customer.
27/09/11
No comment left by this customer.
27/09/11
Very god service!
27/09/11
No comment left by this customer.
27/09/11
No comment left by this customer.
27/09/11
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