We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,847 reviews.
Parcel not picked up for two days
29/11/11
can I set up an account whee payments can be made by direct debit? this way my staff can order and arrange deliveries
29/11/11
No comment left by this customer.
29/11/11
Offer the ability to contact Parcel Monkey via telephone due to problems in the past.
29/11/11
I thank you for the good help even when i wasnt home and got delivered the day after.
29/11/11
Very Good. Parcel had to be rescheduled for delivery due to not being able to locate the property first time, but was successful second time
29/11/11
Came collected, delivered all in exellent time!!
29/11/11
We have 'only' just found 'you' & WE LOVE YOUR SERVICE: A+++++++ QUICK & EASY TO USE, VERY PROFESSIONAL. SPEEDY COLLECTIONS & DELIVERIES
29/11/11
Excellent, hassle-free service. Highly recommended!
28/11/11
No comment left by this customer.
28/11/11
PERFECT, WILL DEFINITELY BE USING YOU MORE OFTEN. THANKS
28/11/11
No comment left by this customer.
28/11/11
excellent service
28/11/11
No comment left by this customer.
28/11/11
very pleased
28/11/11
No comment left by this customer.
28/11/11
the updates on website could be more frequently updated
28/11/11
GREAT PRICE GREAT SERVICE
28/11/11
Brilliant as always!!
28/11/11
my parcel was not collected on the day arranged and customer services were appaling! not helpful at all!! very dissapointed.
28/11/11
i shall no more when the parcel has been collected and delivered but so far so good.thank you.
28/11/11
Myself and my customer were very pleased with the service. Thank you.
28/11/11
Very efficient, picked up from my work address, saved me a lot of time and hassle, thank you.
28/11/11
No comment left by this customer.
28/11/11
Reliable as ever. Many thanks.
28/11/11
Improve? you're joking right? the service was excellent don't change a thing!
28/11/11
Payment option by paypal would be useful.
28/11/11
No comment left by this customer.
28/11/11
you did what was required!
28/11/11
No comment left by this customer.
28/11/11
Quick service, would be great if knew time slot for courier collection and delivery.
28/11/11
It would help if we knew what time pick-up would be rather than having to wait around. Also a note to say item had been delivered
28/11/11
Excellent service, collected and delivered on time, and was able to book more than 1 parcel pick-up
28/11/11
Everything went well collected when they said hopefuuly it was good the other end too
28/11/11
All fine with collection & delivery - very easy to navigate site - will use again
28/11/11
A great service.
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
No comment left by this customer.
28/11/11
