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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,797 reviews.
Again your team made me proud that i chose you, im very happy. Johnny
06/10/11
Very good service
06/10/11
The supplier concerned has now refunded my order so I guess he must have received the goods. No Problems.
06/10/11
Halfway through entering details the option to "edit" in fact wipes nearly everything, so annoying to enter addresses all over again.
06/10/11
Never had a problem with you or the courier companies that you use. Very helpfull and polite Plus the parcels always arrive when they should
06/10/11
Only improvement i would like to see is not having to print our own lables.
06/10/11
Excellent
06/10/11
No comment left by this customer.
06/10/11
Fine - good sevice collected when you said too.
06/10/11
No comment left by this customer.
06/10/11
I thought it was good value. However the wait was so long I felt trapped in th ehouse. It would be great to be able to have a time slot.
06/10/11
Very quick and efficient service. Very nice chap who collected parcel
06/10/11
will definitly use you again
06/10/11
Great Service. Small panic first time as i arranged pick up from parents house and they could not print the label , But pick up driver solve
06/10/11
Just brilliant service A+++++
06/10/11
Fast delivery, great service
06/10/11
No comment left by this customer.
06/10/11
As always excelent service from yourselves and city link,will be using again
06/10/11
It would be good to be able to add a collection comment ie if not in parcel will be in the garage or whatever.
06/10/11
The parcel has arrived back to me ?????? Why ???? What happens now ???
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
Order not collected, Friday so waited for Monday, still not collected. Rang Tuesday, order had been cancelled!??? finally collected wednesda
06/10/11
Excellent service, as usual. Many thanks :-)
06/10/11
Well, parcel has arrived...
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
No comment left by this customer.
06/10/11
Quick, easy and cheap! Couldn't ask for more!
06/10/11
Easy to use site .....will def use again ...OH !! & the cheapest
06/10/11
Great service, very smooth. Credit due to City Link also who make the deliveries. A good partnership.
06/10/11
No comment left by this customer.
06/10/11
fine but would have liked to have got it picked the same day as requested. Also insurance is high.
06/10/11
No comment left by this customer.
06/10/11
Courier an absolute shambles - it took them 5 days to actually collect, they don't return phone calls - we will never use them again.
06/10/11
Your website is very easy to use and I will definitely be using you again :-)
06/10/11
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