We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
Purchased Next Day Delivery with Courier. Did not get next day delivery! Even though it was marked as delivered at 15:10 on expected day.
15/11/11
Excellent service - I would definately use you again
15/11/11
No comment left by this customer.
15/11/11
Perfect, as ever, keep up the good work. Thank you for such a prompt reliable service at a competitive price.
15/11/11
Still waiting for parcel to be picked up,7 days after requested
15/11/11
need to use paypal as a payment method ,you are missing out
15/11/11
Not your fault - Courier sent package to wrong facility, where it lay for 2 days.
15/11/11
No comment left by this customer.
15/11/11
No comment left by this customer.
15/11/11
very good service,,the man came to collect at the appointed time and delivered asprmised,,cannot fault the service and will thoroughly recom
15/11/11
Fast efficient service and very cheap aswell brilliant
15/11/11
No comment left by this customer.
15/11/11
Excellent value, prompt pickup of ebay parcel
15/11/11
Despatched three items, next day one of these delivered back to me. I was out so driver left item on doorstep. Drove toDepot 13m away!
15/11/11
You really are the best for price parcel monkey - I haven't been disappointed yet. Well done mate
15/11/11
No comment left by this customer.
15/11/11
Very pleased until the collection the same day as booking service was removed so we have had to use an alternative company since
15/11/11
collection and delivery on time
15/11/11
No comment left by this customer.
15/11/11
No comment left by this customer.
15/11/11
All went well, thanks again.
15/11/11
Although my parcel was picked up on time (1730 on 8 Nov) it was not delivered until 10 Nov in spite of it being guaranteed next day delivery
15/11/11
have been very happy with the service so far
15/11/11
No problems and items delivered on time
15/11/11
No comment left by this customer.
15/11/11
parcel not picked up on date arranged, no correspondence. had to ring and chase collection and re book myself for a date 2 days later.
15/11/11
collected and delivered on time , thanks .
15/11/11
Printed document states that insurance not valid unless signed by the driver. He refused to sign until pressed to do so. Very grumpy.
15/11/11
No comment left by this customer.
15/11/11
Brilliant speedy service at a great price.
15/11/11
Northern Ireland quotes need updating. Gave my customer a quote based on your quote but when I come to book you hugely increased the price.
15/11/11
No comment left by this customer.
15/11/11
After more than two weeks the parcel still has not arrived. The wrong post code was on the box and this has caused problems!
15/11/11
No comment left by this customer.
15/11/11
Prompt collection and delivery as always.
15/11/11
No comment left by this customer.
14/11/11
Next day pick up. Great service thank you very much!
14/11/11
No comment left by this customer.
14/11/11
Sharon our Courier went the extra mile to help make sure our delivery made it to its destination on time. Her warehouse team was great too!
14/11/11
Quick, easy, value for money, all as expected. Thanks guys.
14/11/11
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