We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,710 reviews.
Very good service, maybe a text message to give time slot.
09/03/15
goods received in 48 hoiurs from London toNewcastle - very good
09/03/15
Excellent price and fast delivery to Germany. Many thanks.
08/03/15
Still Expensive however was well organised - Thank you.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
Thanks, delivery was late but not the fault of courier.
08/03/15
from London to Hamburg very quick and smooth delivery - thanks
08/03/15
Pick up London on tuesday, delivery lyon, France on thursday. Good service !
08/03/15
many thanks
08/03/15
The picking up and the delivery were excellent
08/03/15
No comment left by this customer.
08/03/15
on this occasion, excellent. one previous delivery by DPD to Spain was let down by the Spanish courier who failed to deliver.
08/03/15
no improvement needed just wish prices could be little lower :-)
08/03/15
Great service as usual
08/03/15
No comment left by this customer.
08/03/15
all went well and parcel was delivered promptly. Driver left it inside gate instead of taking it back (no-one home), so am pleased with that
08/03/15
Parcel was not collected until late afternoon so a 2 hour delivery slot would have been good because someone had to stay home and wait all d
08/03/15
brillant always a pleasure
08/03/15
No comment left by this customer.
08/03/15
The parcel has still not been delivered
08/03/15
Our Response: I am sorry to hear your goods are delayed, somebody has responded on your Parcel Monkey account
5 parcel sended, not a single problem! Excellent work!
08/03/15
No complaints. Prompt pick up. And delivered. Really impressive.
08/03/15
All good no problems great service
08/03/15
Pick up and delivery on time and good price, what more could you want? Will definitely use again.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
We were struggling to find a courier to the Channel Islands and you came up trumps. Thank you.
08/03/15
Driver was quite rude
08/03/15
I'm still waiting for my parcel to be picked up 5 days after the appointed day.
08/03/15
Our Response: I am sorry to hear the item has not been collected, somebody will reschedule this and respond on your Parcel Monkey account
excellent
08/03/15
Parcel Monkey found a cheaper ParcelForce price than i got from their own site.. Thank you
08/03/15
No comment left by this customer.
08/03/15
Posting to france took 2 days fantastic!!!
08/03/15
No comment left by this customer.
08/03/15
Collected on time. Delivered on date stated and best of all great price.
08/03/15
You lost my parcel
08/03/15
Our Response: I am very sorry to hear of this, please raise a support ticket on the website and one of our agents will be happy to assist
Very easy to use, very efficient, good prices, will use again, thanks
08/03/15
No improvements required. Driver was polite and friendly.
08/03/15
no problems
08/03/15
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