We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,028 reviews.
Excellent!
02/04/15
Parcel was booked fro next day but was not received until 4 days later
02/04/15
No comment left by this customer.
02/04/15
Delivery picked up two days late could not contact parcel monkey and parcel force very unhelpfull.i would pay more in future to ensure servi
02/04/15
No comment left by this customer.
02/04/15
Has per usual Parcel Force never turned up to collect parcel. i had to take it to the depot which made delivery 3 days late.
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
Driver failed to pick up as he only checked 1 of 3 doors. No phone number to solve problem. Online support was quick. I'll never use again
02/04/15
Hi paid for 24 hour delivery took 3 days. Am I entitled to a refund?
02/04/15
very pleased with the service.friendly staff.easy to book
02/04/15
No comment left by this customer.
02/04/15
The parcel took 10 days to arrive not 4 - they needed it in 4! waste of money and I will not be using you again, I'm quite upset about it
02/04/15
No comment left by this customer.
02/04/15
Rang at 8.30am to arrange a 24HR delivery on 3 separate parcels (3 different address) - All 3 arrived safely the next day - Many thanks!
02/04/15
very good thanks
02/04/15
God Job. Have a banana!
02/04/15
Paid for 24 hour service with parcel force, Friday delivery turned into sat when closed ended up Monday night as parcel got lost for 2nd tim
02/04/15
No comment left by this customer.
02/04/15
quick easy
02/04/15
Parcel arrived damaged with 1 item brokwn.
02/04/15
all good
02/04/15
Efficient service, thanks
02/04/15
very pleased
02/04/15
No comment left by this customer.
02/04/15
Very disappointed, booked for 27th, didn't collect 27, 28, 29, 30 tried to rebook but couldn't, booked with TNT. Claiming my money back.
02/04/15
Great service from Parcel Monkey. Will definately use you guys again.
02/04/15
Was supposed to take two days, it took almost a week. What does "delivery rerouted" mean?
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
Very good and easy service.
02/04/15
No comment left by this customer.
02/04/15
Simple, painless process.
02/04/15
Very good service!!
02/04/15
Impeccable service and clear communication of progress
02/04/15
very good very quick
02/04/15
Overall the service offered great value. Would be better if we can specify AM or PM for collection, I had to stay in all day!
02/04/15
Really simple and straight forward. I've been looking for a service like this for so long!
02/04/15
Very good! I will use the service again!
02/04/15
Easy and quick online process. Competitive price. Would use again.
02/04/15
