We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,704 reviews.
Excellent Service, Easy to use. Thank you.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
Courier didn't turn up as promised while claiming they attempted to pick up parcel twice on the right day.
10/03/15
Our Response: Thank you for your feedback, the courier has now delivered the goods, apologies for the delayed collection
Well done service most time arrange postage
10/03/15
No comment left by this customer.
10/03/15
Great service thank you
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
easy to use - parcel collected on time.
10/03/15
No comment left by this customer.
10/03/15
Would never use ever again , payed money no delivery service provided
10/03/15
Our Response: I am sorry to hear about this somebody will open a support ticket for you now
Brill service
10/03/15
Very good, parcel delivered on time
10/03/15
first time I've used PM, happy with the service
10/03/15
No comment left by this customer.
10/03/15
Very good experience from start to finish
10/03/15
Everything was as promised. Collected on time and delivered next day. Tracking is also easy
10/03/15
My package was found abandoned at a side of the road. Unacceptable unprofessional service
10/03/15
Our Response: I am very sorry to hear this somebody will look into your support ticket and respond
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
what more can i say !! spot on
10/03/15
I was very pleased with the quick delivery and the very practical booking web site.
10/03/15
All good- prompt service
10/03/15
Service - Very Good - No Fuss - Parcel Picked Up When Arranged - We'll Use You Again - Thanks
10/03/15
Parcel collect and delivered, all good
10/03/15
I requested a pick after 5pm and parcelforce failed to collect the parcel. It was re-arrnaged the next day and again they failed
10/03/15
Our Response: I am very sorry to hear this, I can see the goods have now been delivered
No comment left by this customer.
10/03/15
Easy to set up. Would help if There was an approx time of pick up.
10/03/15
This was the first time I have use your service and you were excellent, UK to Jordan 10 out of 10
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
No comment left by this customer.
10/03/15
Prompt, efficient and hassle free! Excellent. Thanks
09/03/15
No comment left by this customer.
09/03/15
Thank you
09/03/15
First time have used your services, will definitely not be the last, very pleased, thank you.
09/03/15
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