We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Can't say anything could improve the excellent service I received. Remarkable!
03/04/15
Service was easy to book, courier arrived on time
03/04/15
No grumbles at all : Service easy to use
03/04/15
No comment left by this customer.
03/04/15
Nothing with the service i received this time. Many thanks.
03/04/15
Great collection and delivery instructions about labelling could be better wsdntvclear if address label should habe had bar code
03/04/15
No comment left by this customer.
03/04/15
Second time I've used for sending a package abroad - picked up and delivered as promised. Thank you.
03/04/15
No comment left by this customer.
03/04/15
booked city sprint via your website. called city sprint in the morning to confirm and they had no record of our booking. took an hour to fix
03/04/15
No comment left by this customer.
03/04/15
paid for next day delivery - it took 4 days and the collection driver was extremely rude to the lady he picked up the item from NEVER AGAIN!
03/04/15
item was left out in **** wheather conditions which ruined parcel ! contacted via email to complain but no reply. will never use again.
03/04/15
Both parcels arrived damaged and my customer is complaining
03/04/15
Very good AAAA
03/04/15
Used Parcelforce to send a package to Europe, was easy to do and go there on time, no complaints....Just avoid YODEL!
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
All went smoothly with collection and delivery. No label printing required! Great thanks.
03/04/15
Not enough detail on the tracking and the parcels haven't arrived yet
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
Excellent service, thank you
03/04/15
You did not collect the parcel on the day arranged we had to send it direct with Courier. You need to refund our payment now.
03/04/15
No comment left by this customer.
03/04/15
I like your service. It's simple to use and I get all the information I need. Pleae don't raise your prices.
03/04/15
A +++
03/04/15
No comment left by this customer.
03/04/15
No comment left by this customer.
03/04/15
Everything went well. Easy booking, extremely reasonable shipping costs. I'll be back!
03/04/15
Fast faultless service would definitely use again
03/04/15
excellent service. really pleased with everything you offer
03/04/15
I would recomend your service to anyone who has family in France
03/04/15
1st time I have used you and found it really easy and straightforward compared to other company's I have used in the past :-)
03/04/15
Reliable as usual
03/04/15
good price easy to book , tighter time slot for collection would be good, 08.00- 18.00 is a big window for collection.
03/04/15
No comment left by this customer.
03/04/15
parcel was not collected and when tried to get in touch by email no reply from you so will not be using parcel monkey ever again
03/04/15
No problems, collection and delivery satisfactort
03/04/15
