We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,710 reviews.
Great value
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
to be honest, it was fast but the parcel was a little bit damaged though
08/03/15
great service. collection was out of hours as requested.
08/03/15
Simple to book. Collection next day. Very happy with service.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
Very good service exept that the delivery driver just rattled the letterbox so two people and two dogs didn't hear him. Item came next day.
08/03/15
Our Response: Apologies for any inconvenience that has been caused here
Quick and professional
08/03/15
No comment left by this customer.
08/03/15
Item not received and no contact made by email to tell me my customer us very dissatisfied
08/03/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now on your Parcel Monkey account
No comment left by this customer.
08/03/15
Super quick, thanks
08/03/15
No comment left by this customer.
08/03/15
smooth transaction with Parcel Monkey. Will use again.
08/03/15
No comment left by this customer.
08/03/15
easy order, postman arrived early and I didn't have to stay in the house all day, good price for heavy parcel
08/03/15
Superb service, friendly, fast, accurate
08/03/15
I had a collection and no-one picked up, I have opened a dispute
08/03/15
The Parcel label could have done with an alteration but this is nitpicking.....an A* performance from booking to delivery..well done
08/03/15
The delivery agent can't enter the building foyer if recipient not in. note left on exerior in public and weather. They don't use contavt
08/03/15
No comment left by this customer.
08/03/15
Great service with Parcelforce. Need to supply a DHL tracking number with PM parcels overseas after they have been handled by Parcelforce.
08/03/15
Brilliant communication and very fast delivery. Thank you.
08/03/15
No comment left by this customer.
08/03/15
Very good service, thanks.
08/03/15
vary good service easy to yous web page and keeps you informed thanks
08/03/15
No comment left by this customer.
08/03/15
An improvement could be to give an idea of the time of collection
08/03/15
Twice my parcel couldn't be delivered because of driver issues.. but what I expected from the service I bought from you
08/03/15
No comment left by this customer.
08/03/15
Took 72 hours instead of 48, but all good, will continue to use again in future
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
No comment left by this customer.
08/03/15
great service i recommend you to everyone i know
07/03/15
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