We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,028 reviews.
Next day delivery took 5 days to deliver
02/04/15
The first quote on the website is never the same as the final price paid (as it used to be) which our customers to question why prices chang
02/04/15
Confirmation email about the successful delivery
02/04/15
The item was received broken. Glass was smashed even though fragile was written all over it.
02/04/15
Item collected and delivered rapidly. Couriers were helpful, and efficient. Great economical service....highly recommended
02/04/15
Didn't pick up on the correct day. Epic fail.
02/04/15
No comment left by this customer.
02/04/15
great speedy service
02/04/15
No comment left by this customer.
02/04/15
really good. This is the 4th time I used Parcel Monkey. I made a mistake with paying and they fixed it no hassle. Parcels arrive safely
02/04/15
on the tracking information would have liked more details on where the parcel was other than "has left England and is on its way to you"
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
Parcel picked up when stated arrived in good time at destination
02/04/15
Good service
02/04/15
No comment left by this customer.
02/04/15
quick and easy, would use again :-)
02/04/15
No comment left by this customer.
02/04/15
the parcel I recived yesterday was damaged. The sender cant be bothered to claim as it was a return. Getting hold of you was a pain.
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
excellent service as always!! prompt collection and delivery
02/04/15
The price I paid through Parcel Monkey was so low that I thought there would be a problem. But no.The service was great.Will use again.
02/04/15
Excellent service, as usual
02/04/15
No comment left by this customer.
02/04/15
No label even though 14 hours passed. Label only available 25mins before being collected, caused much anxiety.
02/04/15
Good service and great price - thanks
02/04/15
Very good service. Thank you.
02/04/15
No comment left by this customer.
02/04/15
Paid for next day delivery but they did not receive it on the next day!!
02/04/15
No comment left by this customer.
02/04/15
No comment left by this customer.
02/04/15
Great service but should cost the same to use paypal as a credit card
02/04/15
I would like someone to call me asap on 07403779771. You refused collection. I want refunding asap. What is your complaints phone number?
02/04/15
I am very pleased with your service. Very practical, easy and quick. Totally worth it!
02/04/15
very good
02/04/15
