We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,491 reviews.
Good service, if there is one glitch it is not having a specific time to know when the parcels will be collected by the 3rd party
30/03/15
No comment left by this customer.
30/03/15
Going well so far. Have Been really please with service. Please keep it up. Thanks
30/03/15
easy to use website great value for money
30/03/15
We sent a parcel to New Zealand and info of the transit from the international hub to delivery would have been good.
30/03/15
Email confirmation of pick up day. Not picked up. No contact. Collected the day after.
30/03/15
A text to say eta of delivery driver would be most helpful
30/03/15
Excellent service, would use again and recommend to others, thanks
30/03/15
I was sending a dolls house and it arrived in prefect condition, thank you.
30/03/15
No comment left by this customer.
30/03/15
Used parcelforce 24 but it was more like 48. Otherwise a good service
30/03/15
more of the same high service
30/03/15
fast and excellent services
30/03/15
I wrote in courier notes to pickup the item after 4 P.m. and the item was picked in 12:00!!!
30/03/15
No comment left by this customer.
30/03/15
The driver forgot to ring before pick up and I had to take the parcel to the depot myself
30/03/15
Excellent price, collection & delivery dates as scheduled
30/03/15
Good evening, you gave me a choice of 'stars'; I would rate your service and company with at least 100 stars!!
30/03/15
First Time user, excellent service and good price. will use it again
30/03/15
pickrd up no problem and delivered the next day. PERFECT.
30/03/15
good service as always, although delivery was delayed by one day in germany.
30/03/15
Effective and cheap. sending abroad.
30/03/15
No comment left by this customer.
30/03/15
best service, great price. thank you.
30/03/15
It is now 17:45 30/3/15 and still no collection has been made so I cannot offer more than 1 star at the moment & so far. !!
30/03/15
As you were £15 cheaper than going direct to Parcel Force I'll use you again !
30/03/15
The more I use your service the more confident I get to use it again
30/03/15
Day late collecting parcel, then 6 days later parcel still not delivered, usual scripted response and not helpful
30/03/15
Parcel delivered in quicker time than other parcel delivery services I have used and better pricing. Thanks
30/03/15
Great service and a great price :)
30/03/15
Great price, good service.
30/03/15
Very Good Service
30/03/15
Excellent service. Fast, efficient, reliable and cost-effective. Could not ask for more.
30/03/15
Excellent service
30/03/15
This parcel was delivered safely to the US in 7 days. You were good this time but if there is a problem you are sxxt.
30/03/15
No comment left by this customer.
30/03/15
Parcel not collected yet. 6 days late. No communication, your phones always engaged. No reply to my email
30/03/15
very good nothing to add
30/03/15
Easy to use site Good price Thank you
30/03/15
No comment left by this customer.
30/03/15
