We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,458 reviews.
Easy and reliable. Goods always delivered at a reasonable price. Never any hassle. Well pleased every time.
10/12/20 by Bryn gold Books
I took my parcel to the Post Office on 27th November, but it didn’t leave there until 30th November & it’s taken until 10th December to arrive at its destination in Germany, so a worrying time, but very grateful that it has at last arrived, taking in to account the volume of mail & the Coronavirus epidemic.
10/12/20 by D J H
Excellent service. Parcels delivered promptly and to a shop very close to my sons home. Unlike another carrier I used which left the parcels 13 miles away from his home. He lives in Sweden.
10/12/20 by Diana Madden
First time using Parcel Monkey and no issues at all. Using again this month
10/12/20 by JB
Easy to use, found fair priced carrier, parcel collected and delivered, always informed as to collection and delivery. Will use again.
10/12/20 by Tim W
Very straightforward and user-friendly. The couriers arrived promptly the next day, would use again.
10/12/20 by Judith
Have used twice now to send 10kg parcels from UK to Canada. Cheapest price we have found so far and also the parcels arrived very quickly!
10/12/20 by Mrs Bailey
Very quick delivery at a very reasonable price
10/12/20 by R Edwards
Good service. Quick delivery
10/12/20 by David Hockenhull
We put our box for South of France into post office 3/12/2020 so that the box would arrive for our grandsons 5th birthday on the 11th Dec. The box was ticked as at the depot and said the delivery depot but now its went back a stage and says it in delivery country?? What has happened.
10/12/20 by SANDRA CHALMERS
To date my parcel is either stuck or lost.
10/12/20 by Customer
Excellent and speedy delivery thanks
10/12/20 by John Smith
Gives options that when you click through are not available
10/12/20 by Carol Taylor
Excellent service, I was using first time with valuable parcel from UK to Poland, picked up by ParcelForce next day after booking.
Parcel to Poland came after promised 3 working days and was quicker with my son than updates in tracking history! Very reliable company, really grateful for their work, I honestly recommend to everyone! Thanks
10/12/20 by Ewelina
So good, sending parcels uk to Berlin and uk to Luxembourg.
10/12/20 by Susan Shirley
Excellent service, will definitely use again.
10/12/20 by Customer
Very good service and prices!
10/12/20 by Customer
Brilliant collection and delivery. Thank you
10/12/20 by Customer
Another instance when I have used ParcelMonkey to post items to my daughter in Spain. I cannot fault their service. A well oiled machine at a great price and fully tracked from pick up to delivery. Excellent A+++++++
10/12/20 by Raymond Armstrong
Easy to book, parcels always collected as arranged and prices VERY competitive. The last parcel, collected and delivered by Parcelforce, cost just under £12 when booked through Parcel Monkey, but just over £32 if booked direct with Parcelforce. What a saving.
10/12/20 by Kevin Wheelan
First time using this site and will not be the last. Excellent value for money and easy site to navigate. Delivery slightly later than advertised but early for Christmas none the less. Delighted with the find!
10/12/20 by Jackie Coates
Excellent service and price
10/12/20 by SB
Fantastic service ,am going to use this again.Thanks Parcel Monkey guys.
10/12/20 by Customer
Great service, no issues.
10/12/20 by Monika K
Have surcharged me £12 for extra weight which my son in Singapore confirms does not exist. Not impressed with this at all. Otherwise the delivery was oak though.
10/12/20 by Peter Brown
Great service straight from home to delivery. Thank you
10/12/20 by Customer
Parcel picked up from the house the day after I booked it. Parcels arrived a couple of days later just as promised. Would use again. Very nice, polite couriers.
10/12/20 by Ruth Caroline Goddard
Super fast delivery to deepest France, nice guys who pick up, always use them
10/12/20 by Tony Stallwood
collected on time
10/12/20 by Customer
Absolutely brilliant brilliant service l have used them 3 times twice to USA once to Australia .
So professional collected from home delivered in perfect condition and faster than l expected.
I would always use Parcel Monkey .
They are an amazing service.
Thank you Monkey Parcel for such an outstanding service .
You deserve a medal you are the very best.
10/12/20 by Julie Day
Excellent service and very fast. Thank you.
10/12/20 by Ms Evelyn Lydon
Excellent and timely service.
09/12/20 by iain Judge
I was very impressed by an excellent service, I have used them for 4 parcels recently and the parcels were collected and delivered within 48 hours.
09/12/20 by Dear Miss Doolan
Straight forward guide online, local drop off and fast delivery and tracking.
09/12/20 by Customer
very efficient plck up & delivery of my parcels sent abroad
09/12/20 by anon
Sent two parcels at the same time to USA to our grandchildren with tracking. One is still in England one has been exported this is 10 days after collection last date of tracking 4th Dec. Posted on 29th November. Very disappointed.
09/12/20 by Mr. Derek Williams
I wen thought all the questions and after that I had to fill it in again upto 6 times and I’m still trying
09/12/20 by Mr Antony Hardie
Simple, easy and stress free postage system. Delivery was quicker than expected too. Very happy would use again for sure.
09/12/20 by Rach
Fantastic service and great rates. Was delivered in two days from UK to Republic of Ireland which is what they said. Quick, easy and much better value for money than Royal Mail or other delivery options I seen.
09/12/20 by Customer
Simple, easy to use. Delivered on time
09/12/20 by Harry A
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