We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,770 reviews.
It would help if you collected the item!!!
01/12/10
No comment left by this customer.
01/12/10
No comment left by this customer.
01/12/10
No comment left by this customer.
01/12/10
One item in the box had been broken.
01/12/10
The delivery man was unaware of the dimensions of the parcel, despite the fact that I had entered them onto your system.
01/12/10
No comment left by this customer.
01/12/10
my delivery was canceled by p monkey but no one told me and no one asked me. i only found out when i rang Courier direct
01/12/10
Our Response: We never cancel collections. This status code is triggered by a driver pressing the wrong button on their handheld. The situation is usually due to the driver not being able to find your premises or nobody being in at the time of collection.
Everything went smoothly.
01/12/10
Very competitive rates, and next day delivery as promised. Excellent service. Many thanks
01/12/10
used twice very happy picked up on time and delivered on time thanks
01/12/10
Collection and delivery went well (again)
01/12/10
Good service
01/12/10
No comment left by this customer.
01/12/10
No comment left by this customer.
01/12/10
No comment left by this customer.
01/12/10
Excellent service competitively priced. I will definitely use you again.
01/12/10
Excellent service as always!
01/12/10
Fantastic again, you always pick up when you say you do and never have any problems with delivery. Thanks
01/12/10
No comment left by this customer.
01/12/10
No comment left by this customer.
01/12/10
Maybe a confirmation or tracking number to find out if the parcel reached the destination
01/12/10
Excellent service but your accounts repors need improving...we must be able to draw off monthly reports showing vat and cost
01/12/10
Gj guys
01/12/10
No comment left by this customer.
01/12/10
GOOD SERVICE THROUGHOUT
01/12/10
the collection was good and it was delivered as stated and a a good price thank, will use you again and recomend you
01/12/10
Easy to use website and good service. Thank you!
01/12/10
User friendly website, quick ordering and good reliable service everytime - excellent!
01/12/10
Every thing went smoothly. Good service. Thanks!!!!!!!!!!!!!!!!
01/12/10
good service, great experience - thanks v much
01/12/10
no room/need for improvement
01/12/10
No comment left by this customer.
01/12/10
Your services it quite good but citylink itsself let you down maybe just the staff.
01/12/10
No comment left by this customer.
01/12/10
No comment left by this customer.
01/12/10
No comment left by this customer.
01/12/10
real good service will use again very pleased
01/12/10
No comment left by this customer.
01/12/10
No comment left by this customer.
01/12/10
