We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,047 reviews.
No comment left by this customer.
08/12/10
I am still waiting to hear from you reguarding a damaged oil heater that was damaged in transit over 1 month ago.
08/12/10
always a fast service never no problems always happy to use your service, many thanks.
08/12/10
impressed would use again thankyou x
08/12/10
The service you provide is exactly what you describe. YOur arrangement with CityLink is first class.
08/12/10
My parcel was packaged very well but when it arrived at the other end it was totally smashed into pieces!!!!! (it was a print/picture frame)
08/12/10
No comment left by this customer.
08/12/10
quick collection and swift delivery a very smooth transaction
08/12/10
Unfortunately, owing to weather coditions, my parcel has been awaiting collection for a week. No communication from Courier.
08/12/10
No comment left by this customer.
08/12/10
As far as I can see on the tracking my parcel should have been delivered on the third,its the 8th today and still not delivered
08/12/10
None!
08/12/10
4 missed collections and 1 lost parcel Very Poor
08/12/10
My parcel hasnt been delivered. I cannot ring anyone at customer services as you hand up becasue of bad weather or because your too busy...
08/12/10
Good as usual A+
08/12/10
Rubbish!!!
08/12/10
Unfortunate delay due to Courier not picking up parcel. Otherwise Fine
08/12/10
did what it says on the tin... even tho it was snowing!
08/12/10
Unbeatable Service.... The ONLY way to send your parcels
08/12/10
EXCELLENT SERVICE & OUR CITY LINK COURIER IS FANTASTIC! ALWAYS A HAPPY SMILING FACE, POLITE, ALWAYS ON TIME - BRILLIANT THANK YOU x
08/12/10
i still havent even recieved the item yet , 7 day for a next day delivery , im not happy
08/12/10
Top class as always!!
08/12/10
No comment left by this customer.
08/12/10
Very quick collection - delivery took a little longer but the weather conditions have been pretty bad the past few days.
08/12/10
No comment left by this customer.
08/12/10
It’s a great service especially if you are sending items from home, highly recommended and trackable service.
08/12/10
No comment left by this customer.
08/12/10
No comment left by this customer.
08/12/10
great service fast delivery
08/12/10
No comment left by this customer.
08/12/10
very good service, good price and on time!
08/12/10
You can't be beaten on price and tracking information
08/12/10
No comment left by this customer.
08/12/10
No comment left by this customer.
08/12/10
EXCELLENT SERVICE BEYOND COMPARE
08/12/10
Excellent, as always
08/12/10
No comment left by this customer.
08/12/10
very good and by far the best price
08/12/10
Great, will definitely use again, A+++++++++++
08/12/10
good service for me please keep it up :) merry xmas
08/12/10
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