We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,384 reviews.
The whole layout of the system seems a lot better giving us a few more choices for our goods to be delivered was a fantastic idea
27/01/11
Excellent prices, service and communication. I look forward to using you again.
27/01/11
No comment left by this customer.
27/01/11
Door to door service, excellent rates better than some, easy to use will use again and again thank you
27/01/11
Poor tracking service
27/01/11
No comment left by this customer.
27/01/11
Parcel wasn't collected by City Link until I phoned the next day to see what was the problem and then they rebooked it.
27/01/11
the parcel i sent to plealey house plealey shrewsbury was damaged and when the item to be sent back to me it was damaged again!
27/01/11
The parcel was picked up within the times stated and most impressed how eay it was to use
27/01/11
GREAT AS ALWAYS
27/01/11
No comment left by this customer.
27/01/11
very good thanks
27/01/11
Very happy - driver turned up within requested time frame and parcel was duly delivered next working day. Will happily use again.
27/01/11
No comment left by this customer.
27/01/11
Excellent service, will happily use again.
27/01/11
Fantastic service great customer help all my worries sorted with one phone call. thankyou
27/01/11
I dont have anything to add! The service you provide at the rate you charge is perfect. We have no intention in using another provider
27/01/11
Very easy to use, great service. Definitely will use again and again.
27/01/11
The first collection was carded by CityLink. I was in the house all day. Rearranged by yourselves without hassle. Thanks
27/01/11
excellent service
27/01/11
Wish there was an iPhone app so could do more business while on the move.
27/01/11
excellent
27/01/11
No comment left by this customer.
27/01/11
No comment left by this customer.
27/01/11
No comment left by this customer.
27/01/11
service last time was excellent pick up time spot on as was delivery...this time can't even get an idea of pick up time - disappointing
27/01/11
Some indication of pick-up time would be good, even if just am or pm. Otherwise excellent.
27/01/11
Very happy, I sell things on Ebay and am sometimes discouraged because of the constraints on parcels with Post Office. Happy to find you!
27/01/11
It would be useful if you could use the "nonreply "text messaging service stating a pick up time within 2 hours ...and dont lie .
27/01/11
service as described. would recommend A+
27/01/11
quick and cheap A+
27/01/11
No comment left by this customer.
27/01/11
Everything happened just the way that it should - collected on time and delivered on time too.
27/01/11
No comment left by this customer.
27/01/11
Delivery prompt and efficient but the contents of both parcels (tiles) were smashed into small pieces so useless and a waste of money
27/01/11
great service - very straight forward - I shall use again. thanks
27/01/11
I rely on tracking and there is no tracking available, the customer says she hasn't received it so you have given me a problem!
27/01/11
No comment left by this customer.
27/01/11
No comment left by this customer.
27/01/11
all good as always
27/01/11
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