We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,054 reviews.
good
09/02/11
No way to improve
09/02/11
No comment left by this customer.
09/02/11
Fast efficient service. Very pleased with the service, however the price was too expensive. I feel like your prices have increased.
09/02/11
Very efficient, fast service, will definitely use again
09/02/11
No comment left by this customer.
09/02/11
great service
09/02/11
Collected very late in the evening waited in all day would have been nice to know am or pm collection Quick delivery very pleasing.
09/02/11
collected early in the day which is a bonus.
09/02/11
Not found a service as good as this!
09/02/11
excellent service, good value
09/02/11
Very pleased with the service, was very quick & good value for money. An am or pm time for collection would have been appreciated though.
09/02/11
No comment left by this customer.
09/02/11
No comment left by this customer.
09/02/11
Fabulous service, picked up as arranged, and delivered the next day. Could not ask for better service.
09/02/11
good value and service
09/02/11
great as usual thanks
09/02/11
excellent. booked collection at 11pm. collected 930am. delivered. early morning next day . fab!!!!
08/02/11
fast, reliable, cheapest around, recommended
08/02/11
delivery driver failed to pickup parcel as at wrong reception and left without ringing my mobile, which he had. would be better to cust mob!
08/02/11
No comment left by this customer.
08/02/11
Ok But shouldnt be forced to purchase insurance, it should be a choice.
08/02/11
No comment left by this customer.
08/02/11
No comment left by this customer.
08/02/11
IT WAS EXCELLENT. ON TIME! DIRECT! AND SIMPLE!
08/02/11
No comment left by this customer.
08/02/11
All as went to plan, thanks very much, p/m
08/02/11
Great service once again.
08/02/11
Glad to see things are back to normal. Will now continue to use your service.
08/02/11
No comment left by this customer.
08/02/11
Good reliable service item was delivered a day late but i dont know if it was delayed by courier or receiver not in 100xbetterthanparcel2go
08/02/11
A++++++++++++
08/02/11
Good, but citylink always turn up to collect at last minute of the day! You nvr quite know if they will come or not.. can be a bit stressy
08/02/11
Pdf format labels would be better so they can be emailed to people when you are arranging collection of items. Current format doesnt work.
08/02/11
picked up and delivered on time.
08/02/11
Parcel was not picked up on correct day, no note left to say attempted collection or phone call.
08/02/11
Good competitive prices. I wish there cold be 4 hour time slots. Citylink do not make you feel 100% confident.
08/02/11
Really no problems at all. Great service. Thanks.
08/02/11
No comment left by this customer.
08/02/11
when I use citi link thro yourselves great service always arrive when booked
08/02/11
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