We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,054 reviews.
1st. class service
10/02/11
Nice price Nice service
10/02/11
Excellent prompt speedy service well done again!
10/02/11
prompt collection
10/02/11
very fast services will use again + better prices than royal mail
10/02/11
I have use others with poor results, I have only started usung your service and to date is satisfactory.
10/02/11
Problems with delivery and customer services, had to wait longer than expected for collection
10/02/11
Picked up very quickly and delivered safely the next day. Will use again
10/02/11
all going well so far!
10/02/11
No comment left by this customer.
10/02/11
Had five parcels collected and all delivered the next day......perfect, many thanks
10/02/11
Your service has greatly improved, However you still dont have Postcode search of address like Interparcel. thanks
10/02/11
very good collection fine delivered fine very happy with service
10/02/11
No comment left by this customer.
10/02/11
No comment left by this customer.
10/02/11
Very good service , keep it up
10/02/11
THIS COMPANY ROCKS! MAKES THE POST OFFICE LOOK LIKE COMPLETE AMATEURS. CAN'T BELIEVE I HAVE WASTED SO MUCH TIME AND MONEY WITH ROYAL MAIL.
10/02/11
Everything went to plan. Great service and great pricing!
10/02/11
Very reliable, and reasonably priced!
10/02/11
No comment left by this customer.
10/02/11
Easy to find out the cost of posting my item and setting up an account. The address was found easily when other sites did not work. Amazing!
10/02/11
Had a large mirror delivered that was clearly marked glass all over and and very well packaged and padded. arrived in pieces!
09/02/11
No comment left by this customer.
09/02/11
No comment left by this customer.
09/02/11
not good . Courier lost a parcel and they said they did but for me to get comp was crazy you wanted to know everything that had all ready
09/02/11
Great Service - No Problems with these Deliveries - Thank you.
09/02/11
Not quite sure how or why you are 90% cheaper than other companies, but who cares, i'll be using you again for sure guys - keep it up !!!!
09/02/11
No comment left by this customer.
09/02/11
No comment left by this customer.
09/02/11
only ever use these as couriers ! fantastic service , they put others to shame ! brilliant, thankyou 10/10 A+++
09/02/11
No comment left by this customer.
09/02/11
No comment left by this customer.
09/02/11
gresat delivery time, as ever, but package arrived damaged in transit, so i had to refund the customer his money
09/02/11
After my bad experience with interparcel, you have been excellent. Site easy to use and extremely efficient. All very positive.
09/02/11
price was good, but never got a nightfreight ref, so could never track this, luckily it was delivered OK, but not ideal
09/02/11
Very quick pick up-but no confirmation e-mail to tell me exact (date) it would be picked up, bit confusing. Excellent tracking system!
09/02/11
fast efficient service, thank you
09/02/11
Spot on will def use again
09/02/11
We have used your services twice recently and we are very impressed with the speed and efficiency of Parcel Monkey. Excellent in every way.
09/02/11
Excellent service,will definitely use again, good communications etc
09/02/11
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