We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,719 reviews.
No comment left by this customer.
01/02/11
Brilliant, as usual. Parcel Monkey have shipped 100+ parcels for me and the whole process works very well. They do their very best.
01/02/11
No comment left by this customer.
01/02/11
No comment left by this customer.
01/02/11
Collection of items came on the date agreed, delivery was fast, service was not complicated at all. Will rely on you for future deliveries.
01/02/11
A great service; parcels collected and delivered within two days (cross country) The courier is always friendly too :-)
01/02/11
Better service than Royal Mail, keep it up!
01/02/11
Cant think of anything, your website was easy to navigate, everything was simple and concise keep it up.
01/02/11
good service but i could not track parcel
01/02/11
No comment left by this customer.
01/02/11
your service is terrible! what has happened?? 24 hour delivery seems to take 4-7 days!!
01/02/11
brilliant as always
01/02/11
Perfect service, worked exactly as it said it would and is way much more value for money than using the Post Office.
01/02/11
No comment left by this customer.
01/02/11
hi we are very satisfied picked up on time and delivered on time would recommend to anyone
01/02/11
The whole process ws very good with no fuss or problems
01/02/11
I had a parcel collected a week ago and it still has not been delivered i phoned up and they say the depot hasnt recieved it yet
01/02/11
Fantastic Fast Pickup and Delivery. thefashionhut.co.uk
01/02/11
No comment left by this customer.
01/02/11
10/10for last parcel~Xmas bad parcel never collectd~Easier now I can fone~Waitin pickup now-should'v been yesterday~New to me-feeling my way
01/02/11
It would be good to recieve an email just to let us know when the parcel has been delivered
01/02/11
U K Mail is not collected by uniformed staff or Logo'd van. Would it be possible to have collection reciept for peace of mind ?
01/02/11
Couldn't fault - effortless transaction
01/02/11
A simple click through tracking system like they have with Interparcel would be good.
01/02/11
waited Wed for Courier phoned them 4.30 they said be with me 5.30 no show phoned 5.50 they said Thur collection had to beg 4 a b4 10 deliv
01/02/11
cheapest I've ever sent a 20kg parcel. Could not fault the service.
01/02/11
Booked a job, called next day, told it wasnt on system and wouldnt go! Kicked up a fuss, was told i would get a call before pick up, didnt?
01/02/11
Always good value for money and fast easy transactions, pick up & deliveries (keep it up!)
01/02/11
all good
01/02/11
Said signature was unreadable, should have uploaded a scan of the signature. I understand this is a City Link problem though.
01/02/11
No comment left by this customer.
01/02/11
the service was very good with easy shipping platform
01/02/11
Excellent service - collected and delivered as promised. Will definitely use again
01/02/11
No comment left by this customer.
01/02/11
No comment left by this customer.
01/02/11
No comment left by this customer.
01/02/11
No comment left by this customer.
01/02/11
late pick-up, Non collection charge levied, your phone number is off, very bad customer service. Must do better
01/02/11
There is no section on your site to say our office opening hours, e.g we open at 10am but there is no way of us telling you that.
01/02/11
No problems, thanks
01/02/11
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