We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
very good
28/01/11
first class
28/01/11
very good - as usual !
28/01/11
No comment left by this customer.
28/01/11
No comment left by this customer.
28/01/11
Excellent as ever!
28/01/11
Excellent service
28/01/11
No comment left by this customer.
28/01/11
on time to collect
28/01/11
No comment left by this customer.
28/01/11
No comment left by this customer.
28/01/11
No comment left by this customer.
28/01/11
Excellent service. Always collected and delivered when stated. CS is superb and sorts out problems quickly and effectively.
27/01/11
Much better service than parcel2go Thanks parcel monkey i will be using you again
27/01/11
The whole layout of the system seems a lot better giving us a few more choices for our goods to be delivered was a fantastic idea
27/01/11
Excellent prices, service and communication. I look forward to using you again.
27/01/11
No comment left by this customer.
27/01/11
Door to door service, excellent rates better than some, easy to use will use again and again thank you
27/01/11
Poor tracking service
27/01/11
No comment left by this customer.
27/01/11
Parcel wasn't collected by City Link until I phoned the next day to see what was the problem and then they rebooked it.
27/01/11
the parcel i sent to plealey house plealey shrewsbury was damaged and when the item to be sent back to me it was damaged again!
27/01/11
The parcel was picked up within the times stated and most impressed how eay it was to use
27/01/11
GREAT AS ALWAYS
27/01/11
No comment left by this customer.
27/01/11
very good thanks
27/01/11
Very happy - driver turned up within requested time frame and parcel was duly delivered next working day. Will happily use again.
27/01/11
No comment left by this customer.
27/01/11
Excellent service, will happily use again.
27/01/11
Fantastic service great customer help all my worries sorted with one phone call. thankyou
27/01/11
I dont have anything to add! The service you provide at the rate you charge is perfect. We have no intention in using another provider
27/01/11
Very easy to use, great service. Definitely will use again and again.
27/01/11
The first collection was carded by CityLink. I was in the house all day. Rearranged by yourselves without hassle. Thanks
27/01/11
excellent service
27/01/11
Wish there was an iPhone app so could do more business while on the move.
27/01/11
excellent
27/01/11
No comment left by this customer.
27/01/11
No comment left by this customer.
27/01/11
No comment left by this customer.
27/01/11
service last time was excellent pick up time spot on as was delivery...this time can't even get an idea of pick up time - disappointing
27/01/11
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