We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,364 reviews.
No comment left by this customer.
21/01/11
Very satisfied with the service from Parcel Monkey. Never heard of the service before but would use it again in the future if requor
21/01/11
a text to tell me (and the reciever) a more accurate pickup time (delivery time) once day schedule known
21/01/11
No comment left by this customer.
21/01/11
Although parcel collected and delivered the packaing was opened
21/01/11
No comment left by this customer.
21/01/11
I have a parcel shold be collect on 17th of Jan., but until now still not come to collect.
21/01/11
Easy to use. It's good to have the option to book a same day collection now.
21/01/11
No comment left by this customer.
21/01/11
Very easy service to use, quick and reliable
21/01/11
No comment left by this customer.
21/01/11
No comment left by this customer.
21/01/11
No comment left by this customer.
21/01/11
Never came to collect the parcel, couldnt get through to customer services at Courier. will NEVER use again
21/01/11
Excellent service. Thank you
21/01/11
vgood
21/01/11
Great service, superb fast delivery next day
21/01/11
Parcelforce is expensive but reliable, Courier is cheap and completely unreliable
21/01/11
brill
21/01/11
The very same prompt and efficient service I have come to expect.
20/01/11
Prompt and efficient service once again-thanks.
20/01/11
I have paid for this delivery twice and raised a formal case with you to complain about this. Thus far I have received no response as to why
20/01/11
Easy to do and happy.However tried to book 2nd item with NE post code but would not allow,(14/1/11),weathers been fine for past two weeks!
20/01/11
Very happy with service many thanks
20/01/11
I paid a lot extra for a specific Saturday delivery & it didn't arrive until Monday. I want a refund. Absolutely awful service
20/01/11
No comment left by this customer.
20/01/11
No comment left by this customer.
20/01/11
overall would be exellent, but for the poor damaged items procedure, no proper claim form, and very time consuming even for minor items.
20/01/11
Spot on
20/01/11
fast efficient service, very helpful driver
20/01/11
No comment left by this customer.
20/01/11
Easy to use website-collected on time -delivered on time-I will use you again. well done.
20/01/11
No comment left by this customer.
20/01/11
As always very good and a fast reliable service AAA+
20/01/11
No comment left by this customer.
20/01/11
the price was by far the cheapest and the parcel reached the recipients on schedule
20/01/11
cant complain
20/01/11
Very efficient.
20/01/11
Easy to navigate website, great value, door to door service. Very efficient customer service if needed. Thanks.
20/01/11
very good picked up when thay said, and delivered on time.
20/01/11
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