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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,853 reviews.
You have lost a £500 computer and made me look very bad at work. Not only for reccomending your service but for the loss !
03/12/10
The weather is causing problems I know but I have not had NO contact or collection by you of my parcel
03/12/10
Very pleasant and considerate delivery man, service on the whole excellent particularly taking into account the adverse weather conditions
03/12/10
No comment left by this customer.
03/12/10
Excellent as usual, reliable service, on time and courteous, helpful drivers.
03/12/10
No comment left by this customer.
03/12/10
good prompt service although im not sure what i would have done without mobile numbers - as booking form seemed impassable without one
03/12/10
excellent and quick service and a good price, thankyou
03/12/10
First class
03/12/10
Arrived safely a day late
03/12/10
No comment left by this customer.
03/12/10
collection and delivery with no problems
03/12/10
Delivery status has been " loaded onto van" for the past 4 days, unsure if it has been delivered or not.
03/12/10
I have waited in all day for Courier and he has still not arrived , I have received parcels today by TNT & Parcel Force but not YOURS !
03/12/10
No comment left by this customer.
03/12/10
No comment left by this customer.
03/12/10
Spot on! On time, the right price - what more can I say!
03/12/10
parcel picked up by very helpful chap who helped me get my car out of the snow ! parcel arrived safely & swiftly. top banana !
03/12/10
v good service will use again :)
03/12/10
this delivery was good, however lack of communications in the snowy conditions for a current delivery, still not collected?
03/12/10
brilliant as usual
03/12/10
No comment left by this customer.
03/12/10
No comment left by this customer.
03/12/10
excellent service, very pleased with it!
03/12/10
Good promt service
03/12/10
the driver had the parcel on his van for 2 days before delivering it due to no paperwork!
03/12/10
Speedy and value for money.
03/12/10
PARCEL BOOKED ON 25TH HAS STILL NOT BEEN COLLECTED !!!
03/12/10
just what you want - package collected and delivered as stated -no problems
03/12/10
No comment left by this customer.
03/12/10
i paid for next day delivery, you picked parcel up on friday but failed to mention you dont deliver on saturdays.. not happy
03/12/10
no-one came to collect the parcel and no message was left to indicate that a colelection would not be made
03/12/10
Did not receive the service paid for, communication inaccurate,slow-wouldn't have used service if I had known I could not communicate direct
03/12/10
No comment left by this customer.
03/12/10
No comment left by this customer.
03/12/10
No comment left by this customer.
03/12/10
My collection failed three times, need I say more?
03/12/10
I was very happy with your service and cannot think of any improvements you could make. Thankyou
03/12/10
No comment left by this customer.
03/12/10
ordered for collection, due to weather haven't had the item collected. but have not had a courtesy call or e mail.. nothing
03/12/10
Our Response: Unfortunately we're not able to detect if a collection will fail due to the adverse weather conditions - this is dealt with entirely by our carrier partners. All collections are being attempted where possible.
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