We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,054 reviews.
great service all round
15/02/11
No comment left by this customer.
15/02/11
To be honest I'm amazed your asking me this queston. There is not enough space in this box to explain all the problems, I tried! email me
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
Pick up quick, but tried to do a track and trace and it didn't work. Had to email to see if package had been delivered.
15/02/11
very good will be using from now on thanks
15/02/11
very fast delivery
15/02/11
No comment left by this customer.
15/02/11
No comment left by this customer.
15/02/11
A1 service thank you
15/02/11
No comment left by this customer.
15/02/11
very good, efficient service. thanks very much
15/02/11
Courier failed to collect parcel for next day delivery. Same thing happened last year when used this service 1st time. Never again.
14/02/11
cool
14/02/11
It would be helpful to have a 3hr window or a call 30mins before. List of excluded items suggests insurance covers nothing? eg mobile phone?
14/02/11
No comment left by this customer.
14/02/11
No comment left by this customer.
14/02/11
This is the second time parcel was not collected the first time of booking
14/02/11
No comment left by this customer.
14/02/11
No comment left by this customer.
14/02/11
All Ok Thanks
14/02/11
No comment left by this customer.
14/02/11
No comment left by this customer.
14/02/11
i couldn't choose a time frame for pick up or delivery. that would be even better. but service is good, as promised.
14/02/11
parcle had been crushed despite my note of please be careful and fragile written all over parcel... disgusting!!!!!!
14/02/11
No comment left by this customer.
14/02/11
good service, but i was charged extra as they say my town is not urban. Turre is a town not village
14/02/11
No comment left by this customer.
14/02/11
No comment left by this customer.
14/02/11
Would help if we could add a safe place to leave parcels for collection like some of the other couriers
14/02/11
Your service is top notch. Polite driver,was on time and delivered the package safe and secure. will recommend you too others, confidently.
14/02/11
All very good.
14/02/11
Excellent service, as per usual !!
14/02/11
We should be told roughly when the courier will arrive. Even if we had to pay more, I would do it. I had to wait at home until after 2pm.
14/02/11
Great service, parcel collected and delivered on dates specified what more can you ask for
14/02/11
On time collection and delivery. Easy booking system
14/02/11
No comment left by this customer.
14/02/11
No comment left by this customer.
14/02/11
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