We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,812 reviews.
No problems. easy to use and first class service
17/03/11
Great service can not fault parcel monkey and what a great price
17/03/11
First time user here n have to say Great service - well pleased - i am your customer from now on
17/03/11
Service levels 5/5, Pricing 4/5, Customer Satisfaction 5/5,
17/03/11
EXCELLENT SERVICE FROM START TO FINISH WILL DEFINATLEY USE AGAIN
17/03/11
As expected next working day delivery
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
very impressed with efficiency of service and quick email responses when I have encountered difficulties.
17/03/11
So far been brilliant just carry on the good work
17/03/11
Have constantly arrived on time and provided a welcome service, no need to use customer services yet so great
17/03/11
No comment left by this customer.
17/03/11
Courier came as planned and delivered quickly.
17/03/11
First class delivery. I'll see you next time you collect.
17/03/11
No comment left by this customer.
17/03/11
City Link is the Best.
17/03/11
No comment left by this customer.
17/03/11
Parcelforce service, pick up as agreed, great tracking, delivery on time - very satisfied. could be better order conf. from PM but all good
17/03/11
The service we choose is a 24hr service but parcels are more often than not delayed!
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
Excellent service.
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
Perfect service as usual, I never use anybody else.
17/03/11
provide suitable 'poly mailing envelopes' to regular customers as citylink do not supply...
17/03/11
Fast delivery and at a very competitive price! Will definitely recommend you to others! Cheers...
17/03/11
courier did not show up to pick up package??? no reason given, have requested refund but had no reply, would not use again
17/03/11
No comment left by this customer.
17/03/11
Yes Citylink did very well...oh and you took my order well too... lol
17/03/11
Great service as always. I've been using them for years and they hav enever let me down once! 10/10
17/03/11
Very pleased. Quick, effeicient and reliable. Will definitely be using you again (next week)
17/03/11
Great value for money and good service
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
Your delivery driver had problem finding end address he phoned we helped and parcel delivered 15 mins later. Absolutely brilliant service
17/03/11
Excellent, simple service, great prices and 100% reliable. Cheers guys!
17/03/11
great to be able to arrange collection from home, however found it difficult to contact courior when problem arose ref collection date.
17/03/11
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