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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,843 reviews.
Parcel collected promptly, and delivered quickly
25/05/11
very efficiant always choose city link as have never let me down
25/05/11
Fast and simple
25/05/11
No comment left by this customer.
25/05/11
Your service was excellent, however the parcel company were not careful and the box was burst open on delivery.
25/05/11
No comment left by this customer.
25/05/11
Excellent service as always. Great price and super quick.
25/05/11
No comment left by this customer.
25/05/11
Driver could have been a little more friendly
25/05/11
No comment left by this customer.
25/05/11
a* service as all ways
25/05/11
No comment left by this customer.
25/05/11
Outstanding!!
25/05/11
No comment left by this customer.
25/05/11
The collection was missed three times, my parcel is still with me. I want my money back.
25/05/11
Good
25/05/11
Production of documents very slow
25/05/11
No comment left by this customer.
25/05/11
Outstanding, i arranged two collections and both were promptly picked up and delivered!
25/05/11
No comment left by this customer.
25/05/11
No comment left by this customer.
25/05/11
Both items arrived broken, I had to credit my customer £75. We have sent abroad before in the same packaging. Not impressed. Will not re-us
25/05/11
I couldn't see whether you can use Paypal for payment that would be v useful excellent cheap service though thanks
25/05/11
No comment left by this customer.
25/05/11
No comment left by this customer.
25/05/11
No comment left by this customer.
25/05/11
I'm disappointed that a 'next day' service was delayed by a day due to a system problem @ Swansea depot.
25/05/11
Service via Parcel Force was excellent my parcel was collected at 8am and found it's way to Spain quickly.
25/05/11
Good service & good price. Thanks.
25/05/11
Driver dealt with the parcel effectively & efficiently. He was courteous & helpful with the packing & the paperwork. Will use you again.
25/05/11
No comment left by this customer.
25/05/11
very pleased with the service and communication- well done Parcelmonkey
25/05/11
No comment left by this customer.
25/05/11
i always use parcel monkey and like the fast reliable service, i did however have a problem online a few weeks ago i could not pay for goods
25/05/11
No comment left by this customer.
25/05/11
Prompt pick up. Very efficient.
25/05/11
The courier failed to collect the parcel on the designated date. It was left at a 24-hour attended site, so there was always someone in.
25/05/11
No comment left by this customer.
25/05/11
No comment left by this customer.
25/05/11
No comment left by this customer.
25/05/11
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