We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
Item was not collected for two days since booking and if I had not rung Courier I would still be waiting Very unhappy with service
15/08/11
We haven't found anyone offering a better service so keep up the good work. City Link are excellent.
15/08/11
No comment left by this customer.
15/08/11
No comment left by this customer.
15/08/11
No comment left by this customer.
15/08/11
Prob;em free transaction. No complaints from collection or delivery ends.
15/08/11
Very competitive pricing aided by timed pick up and very efficient staff. Very impressive!
15/08/11
Perfection. Thank you
15/08/11
very good
15/08/11
No comment left by this customer.
15/08/11
Seemed to have no problems! Great service
15/08/11
No comment left by this customer.
15/08/11
Everything went very smoothly, I wish that my other services were that good!
15/08/11
No comment left by this customer.
15/08/11
No comment left by this customer.
15/08/11
very good service
15/08/11
No comment left by this customer.
15/08/11
No comment left by this customer.
15/08/11
Parcel got lost by Courier who complained about PM printed labels that were not clear enough for delivery
15/08/11
The overall services was good but need to improve on the pickup time.
15/08/11
excellent service as always
15/08/11
excellent service. have recommended your service to other businesses.
15/08/11
No comment left by this customer.
15/08/11
No comment left by this customer.
15/08/11
No comment left by this customer.
15/08/11
This was my first time using Parcel Monkey and was very impressed needless to say I will be using your services in future.
15/08/11
No comment left by this customer.
15/08/11
No comment left by this customer.
15/08/11
No comment left by this customer.
15/08/11
Now my first choice for parcels, great service. Highly recommended
15/08/11
When I get a quote then log in to book it, it is very frustrating to have to re-enter all the information again
15/08/11
No comment left by this customer.
15/08/11
Efficient booking system and transmission of labels etc. Picked up early next day. Would prefer notice of time (say 2 hour slot).
15/08/11
No comment left by this customer.
15/08/11
After the last order took 6 days instead of one i had to go else where, disgusted with service, the answer back was a joke and no apology.
15/08/11
Arrived to collect as promised, and NO complaints from recipiant at other end! Excellent, I'll be back
15/08/11
great service easy to order and quick response competitive prov
15/08/11
As ever excellent service.
15/08/11
I booked two times for my parcel to be collected and none came to collect it both times.I am still waitting for my refund.I am disatisfied!
15/08/11
No comment left by this customer.
15/08/11
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