We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,271 reviews.
Good service and problem-free experience
22/08/11
reply for damaged items a bit quicker please
22/08/11
No comment left by this customer.
22/08/11
No comment left by this customer.
22/08/11
Great company :)
22/08/11
Great service, as always. Many thanks
22/08/11
Parcel not delivered next day as paid for but 1 week later.
22/08/11
AWESOME!!!
22/08/11
very good, as always, would like you to take paypal again as my customers pay me with paypal
22/08/11
The courier delivered the parcel to the wrong address. Luckily the neighbour called my phone number and delivered to me.
22/08/11
Easy website to use and great information availability. Bigger choice of carriers would be good, but you're doing well already!
22/08/11
Been very impressed with service and have used parcel monkey on a number of occasions. Thank you
22/08/11
MINT AS ALWAYS
22/08/11
It would be great to have an earlier warning during the process re. remote locations or other way to check.
22/08/11
Brilliant company do just as they say they will and sometimes a little bit more.
22/08/11
I don't understand how the same day service can operate and given my confusion I haven't opted for it. It seems extravagent!
22/08/11
a telephone support number would be good
22/08/11
No comment left by this customer.
22/08/11
No comment left by this customer.
22/08/11
quick collection and delivered on time, ideal
22/08/11
No comment left by this customer.
22/08/11
Excellent.
22/08/11
No comment left by this customer.
22/08/11
Gr8 guys!
22/08/11
great service as usual x
22/08/11
just gets better thanks
22/08/11
I have no complaints at all, your service was second to none, thanks
22/08/11
no probs with service keep it up
22/08/11
do you supply sticky back labels if it would make life easier
22/08/11
First time using parcel monkey very satisfied
22/08/11
great up to date info ref the collection and delivery. Really fast and efficient. Once AGAIN excellent.
22/08/11
No comment left by this customer.
22/08/11
never had an issue with this lot.
22/08/11
Easy service to use!
22/08/11
The receiver was delighted with her sale from Ebay - a guitar and stand, so a sincere thank you.
22/08/11
Very good service with City Link. We are very impressed. Last Courirs lost 5 packages in 2 weeks then took 6 weeks to return we lost money
22/08/11
No comment left by this customer.
22/08/11
organised and delivered on time thanks
22/08/11
parcel collected as promised transported down to wednesbury hub on the 17/08 and is still there 22/08 emailed but no reply.
22/08/11
No comment left by this customer.
22/08/11
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