We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,270 reviews.
Driver had to phone for directions as he had not been given full details but otherwise fine
05/09/11
No comment left by this customer.
05/09/11
Everything went very smoothly as usual, customer very pleased.
05/09/11
Excellent service and value for money, alway use parcel monkey for these reasons
05/09/11
Please, Please start accepting Paypal again!
05/09/11
No comment left by this customer.
05/09/11
I get a good service almost every time and am very happy bye to parcel2go. I like City Link they do a great job
05/09/11
For the third time running, the courier failed to pick up on the day booked. Took ten phone calls to resolve the problem.
05/09/11
No comment left by this customer.
05/09/11
Nxt day Fri order not collected, it'd been shunted onto NEXT Friday! I personally took item to depot, driver still turned up week late!
05/09/11
No comment left by this customer.
05/09/11
Bring back paypal.
05/09/11
No comment left by this customer.
05/09/11
Awful : Wouldn't use again
05/09/11
no problems thank you
05/09/11
No comment left by this customer.
05/09/11
all ok
05/09/11
No comment left by this customer.
05/09/11
Never a problem using your company
05/09/11
No comment left by this customer.
05/09/11
No comment left by this customer.
05/09/11
No comment left by this customer.
05/09/11
No comment left by this customer.
05/09/11
The weakest aspect of your service is the APPALLING web site - extremely amateurish and "buggy"
05/09/11
no doubt it was good
05/09/11
3 orders in one go and all good.
04/09/11
My first time using Parcel Monkey, the service is Fast, friendly and reliable with great customer service!! Satisfied customer!
04/09/11
No comment left by this customer.
04/09/11
Great service, thank you
04/09/11
No comment left by this customer.
04/09/11
Great service on line. However, pick up promised between 9am and 6pm, so I took a day off work. They collected at 7.30pm!!!
04/09/11
No comment left by this customer.
04/09/11
good service but i find the top tool bar confusing
04/09/11
Hidden mandatory insurance costs, but service was good
04/09/11
Excellent service at the right price. 5 ***** for ease of use, in a matter of few clicks you can book a parcel. Thank you
04/09/11
No comment left by this customer.
04/09/11
No comment left by this customer.
04/09/11
excellent
04/09/11
Exellent - Thank You
04/09/11
Courier let you down.
04/09/11
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