We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,761 reviews.
No comment left by this customer.
01/09/11
No comment left by this customer.
01/09/11
No comment left by this customer.
01/09/11
i do use you on a regular basis and do get complaints about late delivery as it is supose to be next day a lot
01/09/11
Think I should have picked an am or pm delivery option - would save time waiting but all in all very good.
01/09/11
Excellent service though I delivered the parcel to the City Link Depot, because couldn't wait at home until the anticipated collection time
01/09/11
Excellent service no probs
01/09/11
No problems, very good service and extremely happy.
01/09/11
Quick and cheap service
01/09/11
Excellent service
01/09/11
No comment left by this customer.
01/09/11
very good service,picked up in good time,not to late,delivered in good time.will use again
01/09/11
the courier said he wasn't expecting parcel to be the size it was even though I had submitted the correct sizes!!
01/09/11
Very pleased with service provided & reasonable postage cost.
01/09/11
Very good service yet again. Will use again.
31/08/11
No comment left by this customer.
31/08/11
No comment left by this customer.
31/08/11
was disappointed youd removed paypal payment option
31/08/11
did not collect on day should have done then took FIVE days when paid for next day delivery RUBBISH
31/08/11
No comment left by this customer.
31/08/11
EXCELLENT SERVICE AS ALWAYS
31/08/11
Very efficient, Hassle free.
31/08/11
Excellent service - door to door at a great price
31/08/11
This is second time Courier failed collection and due to poor customer service I couldn't rescheduled on time
31/08/11
good swift service at a great price. I'll use you again.
31/08/11
No comment left by this customer.
31/08/11
Good delivery time, but as usual, frustrating that the contact phone no. for recipient appears as our number - CRAZY!!!
31/08/11
No comment left by this customer.
31/08/11
No comment left by this customer.
31/08/11
Citylink only picked up parcel on appointed day after a phone call and diverting another driver to call in on his way back to the depot
31/08/11
No comment left by this customer.
31/08/11
I missed the first pick up and PM emailed me the same day to arrange pick up the following day. 1st class service. Thanks
31/08/11
Very easy transaction. thanks
31/08/11
Thank you, Efficient and on time.
31/08/11
Convenient and easy to use service.
31/08/11
Very easy service to use.
31/08/11
Very reasonable price!! Internet tracking status a bit slow but otherwise everything was A1.
31/08/11
accurate as stated top service
31/08/11
EXCELLENT ALL ROUND SERVICE FROM THIS COMPANY EVERY TIME!!
31/08/11
no improvement but maybe confirmation of delivery via e-mail
31/08/11
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