We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,761 reviews.
BRILLIANT SERVICE,CAN`T FAULT IT.USED UR SERVICE 3 TIMES NOW AND EVERYTHING HAS GONE REALY SMOOTHLY,HIGHLY RECOMMENDED.
01/09/11
PM598291 838731 Courier FAILED TO PICK UP ON SPECIFIED DATE. 46 MILE CAR JOURNEY TO DELIVER. PLEASE REFUND THIS TRANSACTION
01/09/11
Amazing service, completely hassle-free! At a good price....thx
01/09/11
No comment left by this customer.
01/09/11
very good,eventhough the e bay parcel monkey site hase some trouble
01/09/11
A very good service so far.Many thanks.
01/09/11
Would be better if optional insurance for china damage was offered. Otherwise very good service
01/09/11
Parcel was booked for next day delivery which should have been 26/08, arrived on 30/08 not sure if recipient was available for delivery
01/09/11
First time customer. Dubious that it could really be so easy but exceeded all expectations. Brilliant service. Recommended.
01/09/11
I will definately use your service again!
01/09/11
Quick, simple and easy to use great service thank you
01/09/11
I HAVET TO DROP THE PARCEL PERSONLLERY
01/09/11
Really good service! Collected and delivered, as promised! Would only recommend that an AM or PM option is also included.
01/09/11
This is a Citylink problem - failed to collect until 5.30 - at 4.30 Citylink were very unhelpful when asked if it would be collected or not.
01/09/11
Good, quick efficent service
01/09/11
No comment left by this customer.
01/09/11
No comment left by this customer.
01/09/11
Have tried so many courier sites, but parcel monkey is the clearest, cheapest and the first reliable one I have found.
01/09/11
No comment left by this customer.
01/09/11
Seamless transaction - and the driver phoned and came back when I was in.....!
01/09/11
No comment left by this customer.
01/09/11
Our item smashed in delivery resulting in us loosing nearly 200 quid! I know you cant cover TV's but at least have the sense to take care!
01/09/11
No comment left by this customer.
01/09/11
this is the second time the parcel has not been collected and i have to ring up and get it re collected resulting in the next day being 3day
01/09/11
thank you
01/09/11
AMAZING AS USUAL I WILL NEVER USE ANOTHER COURIER!!!
01/09/11
3 days no pick up from nighfreight. Had to drop off at main depot. reason driver out of time. Compensation requied please.
01/09/11
No comment left by this customer.
01/09/11
No comment left by this customer.
01/09/11
Good service, though the delivery was a little slow.
01/09/11
MIRROR CABINET BROKEN IN TRANSIT !
01/09/11
picked up same day, good prices,
01/09/11
Brilliant service, reliable, quickest and the cheapest in the market...Trust me it couldn't be better
01/09/11
Didn't collect... Not happy, wasted time...
01/09/11
You did what you said you would do
01/09/11
easy to use, competitive prices and efficient., 10 out of 10.
01/09/11
very good - Thank you
01/09/11
1st rate service
01/09/11
No comment left by this customer.
01/09/11
Parcel delivered very late, tracking service completely inaccurate
01/09/11
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