We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
Collected usual time and delivered next day. No problems.
14/09/11
Easy and cheap. Highly recommended!
14/09/11
No comment left by this customer.
14/09/11
fast and efficient. easy to arrange online and helpful on the phone. excellent value. I will be staying with parcel monkey.
14/09/11
Everything good, no problems what so ever many thanks
14/09/11
SOME INDICATION OF COLLECTION TIME WOULD BE HELPFUL
14/09/11
Fantastic service.
14/09/11
EXCELLENT SERVICE FROM THIS COMPANY FIRST TIME I HAVE USED PARCEL MONKEY IT WILL NOT BE THE LAST,PARCEL WAS RECIEVED IN LESS THAN 20hrs****
14/09/11
Would prefer an easier way to pay, such as paypal. Citylink turned up an hour later than requested.
14/09/11
Fantastic service, i would definitely use you again. Our friends had a wonderful surprise opening a big box of goodies, thank you!
14/09/11
No comment left by this customer.
14/09/11
Somehow the special "collect from greenhouse" instructions were omitted but the driver used his initiative & called me:- Brilliant!
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
It was easy, straightforward and reliable. Just fine.
14/09/11
Brilliant Service, and very quick! Thank you!
14/09/11
Actual drivers being informed of the fact that sometimes it is PM they are being booked through
14/09/11
The online booking process is perfectly good. City Link have missed 5 collections in three weeks third party orders are not priority
14/09/11
Excellent, Faultless Service.... Very Happy!
14/09/11
great service, will use again
14/09/11
No comment left by this customer.
14/09/11
i'd like to ship a fragile item. dont think you do that.
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
excellent service for a cheap price. A collection time would have made the service better as a full day waiting is a wide window.
14/09/11
Overall I'm satisfied. Although I didn't get an email. And hard to follow my signed in status on your website. I'd use you again. Thank you.
14/09/11
Everything was very good. Prompt collection and delivery. Thank you.
14/09/11
RECOMMEND THIS SERVICE TO ANYONE. YOU THE BIUSSNESS
14/09/11
No comment left by this customer.
14/09/11
Great service, thank you !!
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
the parcel was not collected 3 days in a row and no reason or apology was given. unlikely to use again
14/09/11
No comment left by this customer.
14/09/11
Parcel Monkey has enabled us to get the best rates for only small quantities. Impressive service, thank you
14/09/11
No comment left by this customer.
14/09/11
No comment left by this customer.
14/09/11
best thing for me as it means I can shift large parcels with having to lug them around for postage.
14/09/11
No comment left by this customer.
14/09/11
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