We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,761 reviews.
A shame there isn't a contact number I can call in case of any problems. There wasnt an easy way to cancel since I was offered free delivery
02/09/11
superb service
02/09/11
No comment left by this customer.
02/09/11
Would be handly to be able to produce a Address Label with the needed info for DHL
02/09/11
ALl aspects of the service were brilliant!
02/09/11
Excellent service
02/09/11
No comment left by this customer.
02/09/11
No comment left by this customer.
02/09/11
excellent
02/09/11
Excellent to deal with and brilliant prices. :)
02/09/11
Collected on time. Delivered ontime. Very good value
02/09/11
No comment left by this customer.
02/09/11
nice
02/09/11
very appreciate with your service
02/09/11
Overall I am really pleased with your service but there was a line missing off the delivery address on the shipping label on my last order .
02/09/11
I have my own company insurance so don't need Parcel Monkey's insurance. But I cannot declare true value of goods without your "Optional"
02/09/11
Picked up and dropped off on time and it good condition. Very nice driver too who carried the package in for me.
02/09/11
Excellent service very pleasant driver on delivery
02/09/11
No comment left by this customer.
02/09/11
No comment left by this customer.
02/09/11
Give a shorter time window for pick up and delivery. But as I am retired it is OK for me. But if I were working I could not use you.
02/09/11
Item was picked up on time and delivered on time........... I would have preferred for the item to be collected same day.
02/09/11
I thought it was easy to do & City Link give great service all at a competitive price. Very impressed. Many thanks.
02/09/11
No comment left by this customer.
02/09/11
No issues and a smooth transaction this time, many thansk
02/09/11
Happy with the service and very good rates, don't like insurance part of form, forces you to take out insurance even if you don't want to!
02/09/11
Parcel status seems to show 'Delivered' even before pickup
02/09/11
could not fault service
02/09/11
No comment left by this customer.
02/09/11
great thanks
02/09/11
Thank you very good service......AAA---PLUS
02/09/11
No comment left by this customer.
02/09/11
pickup was handled efficiently and item delivered without fuss.
02/09/11
very fast , and easy to organize
02/09/11
No comment left by this customer.
02/09/11
Fast, excellent service, delivery was picked up on time.
02/09/11
As always friendly staff
01/09/11
Perfect for this single package. Shame that for multi-parcels Parcel2Go was 30% cheaper £70 vs £100+ for my recent large order.
01/09/11
Fantastic service thank you very much
01/09/11
No comment left by this customer.
01/09/11
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