We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
Excellent service would reccomend
14/09/11
You just didn't let us "the sender" know an approximate time "days" when it was likely to arrive.
14/09/11
No comment left by this customer.
14/09/11
The item was badly damaged this is the second time this has happened so will never use again poor service couriers should take more care
14/09/11
No comment left by this customer.
14/09/11
Excellent service.
13/09/11
you did good
13/09/11
all collected and delivered in good time
13/09/11
Wish there was an option to drop parcels off rather than book a collection
13/09/11
Very good and not too dear ..
13/09/11
I would have liked the printed label a little earlier. We had to print it while the delivery man was here - but he waited! Hurray!!
13/09/11
No comment left by this customer.
13/09/11
efficient and courteous as always. Thanks
13/09/11
driver never turned up to collect
13/09/11
Collected and delivery very quickly with no hassle A++++
13/09/11
No comment left by this customer.
13/09/11
There's nothing left to improve, excellent service very easy to book for sending parcels, very friendly . Thank you
13/09/11
Courier didn't collect on the scheduled day and the order was automatically cancelled. I had to re-book and delivery was delayed two days
13/09/11
Great service, great price.
13/09/11
came earlier than expected - bonus
13/09/11
great service and simple to use i will use again thanks.
13/09/11
Excellent service and speedy collection
13/09/11
No comment left by this customer.
13/09/11
parcel came next day before 10 am ,,good rate ,, everything perfect,,thanks will use again
13/09/11
No comment left by this customer.
13/09/11
No comment left by this customer.
13/09/11
No comment left by this customer.
13/09/11
Delivered to wrong address
13/09/11
Once again, bike delivered next day, excellent! Buyer dismayed to see DHL driver throwing parcels to front of van to make room for bike !
13/09/11
No comment left by this customer.
13/09/11
i'm generaly happy from parcel monkey services,friendly driver ,only lost or damage claims are really poor and difficult to fill in
13/09/11
Smooth, friendly service as always
13/09/11
No comment left by this customer.
13/09/11
No comment left by this customer.
13/09/11
Excellent Service from start to finish and at very reasonable prices
13/09/11
easy to use,collection and delivery when stated.great value prices,will use again
13/09/11
No comment left by this customer.
13/09/11
No comment left by this customer.
13/09/11
Courier were a day late collecting parcel and I asked for the driver to phone prior to collection this he did not do !.
13/09/11
Thank you, I use it know for all my 24h delivery's that go by courier now as they are unbeatable on price, good online tracking and access
13/09/11
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