We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,749 reviews.
Excellent Service & Delivery
12/10/11
All good so far
12/10/11
Great service, good prices
12/10/11
Very good collection and delivery, very good price
12/10/11
Service was excellent thank you! A**
12/10/11
be able to speak to someone
12/10/11
thanks for a wonderful service.no problems what so ever
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
every thing from pick up to delivery. 5 stars
12/10/11
we have used you twice...both times we have been let down by your next day service. shouldnt think we will be back
12/10/11
No comment left by this customer.
12/10/11
Excellent service from Parcel Monkey and Citylink!
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
Item delivered to the wrong address, and purchaser want me to refund the postage fee, because it went over delivery time
12/10/11
collected on time and delivery on time, what more could you ask for (except for even lower prices ;-) )
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
parcel was not collected as parcel monkey didnt pass collection place onto courier again
12/10/11
IT TOOK 2 DAYS FOR YOUR COURIER TO ARRIVE. WE BOOKED ANOTHER COURIER WHO ARRIVED IN 3 HOURS. WE ASKED YOU FOR A REFUND AND HAVE HEARD NOTHIN
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
Excellent as usual but I do find the payment part difficult as it's not very clear
12/10/11
Excellent service again !!
12/10/11
No comment left by this customer.
12/10/11
great service all round this time, thanks!
12/10/11
the price was the cheapest ive ever seen, delivered as promised within 24 hours,bye bye inter parcel, helo parcel monkey:)
12/10/11
Excellent service. Thank you. First time I have used. Maybe in first acknowledgement email, say that the label will be arriving shortly.
12/10/11
Don't change a thing.
12/10/11
good
12/10/11
Really great service. Could do with trying to introduce bookings on the same day for collections. Maybe a cut off time of 12.00pm.
12/10/11
Great; Would be even better if one can specify time: 8am-12 or 12-4pm or 4pm - 8pm ; Thanks, Kind regards, Elly
12/10/11
No comment left by this customer.
12/10/11
cheapest i could find and as good as any
12/10/11
No comment left by this customer.
12/10/11
Great service. No comments to add.
12/10/11
AS ALWAYS,PUNCTUAL AND COMPLETELY RELIABLE. CHEERS !!
12/10/11
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