We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,749 reviews.
Citylink website advised customer that she could only collect from depot or return to us. Fortunately the driver was clued up and sorted it
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
No comment left by this customer.
12/10/11
yet again collection missed - parcel monkey bookings are NOT treated the same as other orders - put to back if there is a problem
12/10/11
No comment left by this customer.
12/10/11
website quite slow but deleveries are very goof value and on time
12/10/11
No comment left by this customer.
12/10/11
Your service was excellent, I will be using you again, thanks
12/10/11
Finding it hard to get e-bay members mobile no.s which are now a requirement for form
12/10/11
We were kept informed at all stages of the delivery by an up to date tracking system. Thankyou
12/10/11
Fast delivery. Brilliant service
12/10/11
Great service
11/10/11
Great easy and reliable
11/10/11
Great as always. Best service ever at the best price.
11/10/11
Should be able to click select all on shipments to print out, rather then one at a time thanks
11/10/11
One parcel still not showing as delivered. And was not next day as described.
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
excellent service 100% marks. well done
11/10/11
No comment left by this customer.
11/10/11
100% thank you. picked up & delivered as requested & on time as promised. Stevieb
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
2/3 hour time slot for pick-up of parcel
11/10/11
picked up item on time but i paid for next day delivery. Not impressed but not entirely your fault i guess
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
as expected smooth process..........keep it up
11/10/11
First time user this week and im very very impressed with price and service
11/10/11
Excellent, very pleased!
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
No comment left by this customer.
11/10/11
The parcel was collected by Courier on 3rd Oct - it is now 11th Oct & the parcel has not arrived to my customer in France yet. VERY POOR SERVICE
11/10/11
No comment left by this customer.
11/10/11
Apart from waiting in all day its a brilliant service would be miles better if you could give within an hour or two a collection time
11/10/11
Good value - reliable
11/10/11
No comment left by this customer.
11/10/11
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