We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 203,391 reviews.
No comment left by this customer.
29/09/10
Please remove the necessity to include addressee phone number - not always possible when you trade by email!
29/09/10
i have alot of parcel with you.....all went fi9 except one which you didnot refunded back......but price and service are really good tnx
29/09/10
No comment left by this customer.
29/09/10
Prompt pick up - great service for bulky items and great pricing!
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
Excellent Value for money & Excellent Service! I have used Parcel Monkey on several occasions & will be back soon!!
29/09/10
fantastic service thanks
29/09/10
i think it would be better if the minimum cover of £50 was included in price
29/09/10
excellent service
29/09/10
prefer if mobile number was not obligatory
29/09/10
good service in general
29/09/10
No comment left by this customer.
29/09/10
well pleased - quite brill - pucker job mates
29/09/10
No comment left by this customer.
29/09/10
I'm happy with the service. BTW You have a broken link on the faq page, should be a contactup.php not contactus. looks bad in claims answer!
29/09/10
had no problems with you at all will use again and again many thanks
29/09/10
No comment left by this customer.
29/09/10
no point offering citilink collection window times - they can't honour them
29/09/10
excellent service and value for money
29/09/10
facility to leave message for collection (att the driver )available characters Are insufficient.I could not even say if not in ---- -- -----
29/09/10
I was left wondering if my parcel would be collected. I will give you guys another go and maybe a bit quicker on uplift this time.
29/09/10
very good
29/09/10
Great service, will use again, Thanks
29/09/10
Very good service although I was nervous about using it first off. It seems a bit impersonal. Excellent value though, glad I went ahead!
29/09/10
No comment left by this customer.
29/09/10
good job
29/09/10
No comment left by this customer.
29/09/10
brilliant service well impressed thanks
29/09/10
No comment left by this customer.
29/09/10
Getting better support when a delivery is not collected and it is logged as a missed collection when they never turned up.
29/09/10
I HAVE FOUND THIS SERVICE EXCELLENT AND HAVE TOLD EVERYONE ABOUT IT ITS FANTASTIC
29/09/10
No comment left by this customer.
29/09/10
great service, many thanks..Darren.
29/09/10
No comment left by this customer.
29/09/10
Very poor service paid for same day delivery but wasn't picked up for two days
29/09/10
great service and price,we now send over 20 parcels a week using parcel monkey
29/09/10
User-friendly, clear website, very competitive prices, good collection timescales & delivered on time (I believe). Excellent Service A++
29/09/10
Shipping label arrives very quickly after payment. Parcels picked up and delivered as promised
29/09/10
