We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
PARCEL DELIVERED SAFELY AND IN GOOD TIME.
17/11/11
We are so glad we have found a reliable and cost effective courier - We would have no hesitation in recommending your services to others.
17/11/11
All went fine, thanks, will use again!
17/11/11
Total pain having to wait in for up to 10 hours for collection and delivery. An am or pm slot should be the very least offered to customers
17/11/11
Very happy with the service would recomend will use again
17/11/11
excellent service at the right price
17/11/11
No comment left by this customer.
17/11/11
No comment left by this customer.
17/11/11
parcel was collected and delivered on time.
17/11/11
A1
17/11/11
A quick service reliable service that took the items from wales to the scotish highlands but the tracking service still says in our network?
17/11/11
It was so good I am quite satisfied thanks
17/11/11
Very easy and straightforward and cheap!
17/11/11
Tracking system good and much better by DHL than Parcelforce.
17/11/11
Night Freight were great. However we were extremely dissapointed with the instructions from you re packaging.
17/11/11
No comment left by this customer.
17/11/11
great service as usual
17/11/11
City Link were prompt & efficient as always.
17/11/11
would be great if a time frame could be given
17/11/11
will use you again - thanks
17/11/11
Collection and delivery is very well orgainised with next day delivery.
17/11/11
Collected from senders address one day late, (wed 9th instead of tues 8th) so item arrived with me thurs 10th. Any compensation due to me?
17/11/11
No comment left by this customer.
17/11/11
good price prompt collection and delivery A1, thankyou will use again.
17/11/11
No comment left by this customer.
17/11/11
Collections didnt arrive, customer services didnt help, i waited in 2 days, I tell everyone who sends parcels to beware of parcel monkey.
17/11/11
Good service as usual!
17/11/11
excellent service . thank you
17/11/11
Always picked up on day agreed, friendly and helpful van drivers. thanks
17/11/11
Collection of parcel great. Parcel still not delivered. Courier at fault not PM but still not a good outcome
17/11/11
just keep it the same it works
17/11/11
Perfect Service!
17/11/11
Booked consignment in for collection but had to chase regarding eta but was told 'no idea' what went wrong re chasing driver
17/11/11
collection and delivery on time and as promised - faultless - will use again
17/11/11
No comment left by this customer.
17/11/11
No comment left by this customer.
17/11/11
if it were at all possible a vague idea of when the parcel would be collected would help, eg am/pm
17/11/11
we were very happy with the prompt service and no hassle refund thank you
17/11/11
No comment left by this customer.
17/11/11
Excellent, easy to use website. Very impressed.
17/11/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
