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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,812 reviews.
Very nervous at using a courier (my first time!) Exceptional communication and helpful every step of the way! Thanks!
24/09/11
AS ALWAYS,SPOT ON ! COLLECTED AND DELIVERED ON TIME ! CAN'T FAULT YOU LOT ! CHEERS !!
24/09/11
Item arrived at destination promptly.
24/09/11
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24/09/11
Instant label creation like other parcel sites do would be excellent. That is the only real area I can fault you on. Otherwise Excellent!
24/09/11
No comment left by this customer.
24/09/11
No comment left by this customer.
24/09/11
Prompt pick up and parcel delivered on time Excellent service. Thank you.
24/09/11
No comment left by this customer.
24/09/11
No comment left by this customer.
24/09/11
No comment left by this customer.
24/09/11
No comment left by this customer.
24/09/11
Great !
24/09/11
Excellent service again !!
24/09/11
Always reliable,economical and I always recommend Parcelmonkey
24/09/11
Excellent service, parcel collected early on Monday from Berkshire, delivered to Glasgow AM on Tuesday
24/09/11
It would be helpful to have a collection time, as I had to take the whole day off & did not know when to expect collection
24/09/11
make sure you check the delivey date , my booking some how got it a week out , i had to call Courier to rearange
24/09/11
very professional,thank you.
24/09/11
No comment left by this customer.
24/09/11
No comment left by this customer.
24/09/11
I took this in to the depot myself - how can we note this on our order form?
24/09/11
No comment left by this customer.
24/09/11
thank you
24/09/11
No comment left by this customer.
24/09/11
The service was quick and hassle-free
24/09/11
Fast, efficient, friendly and above all helpful. Thank you
24/09/11
No comment left by this customer.
24/09/11
No comment left by this customer.
24/09/11
No comment left by this customer.
24/09/11
pacel monkey has always got my parcels delivered ok,will continue to use your service,thank you
24/09/11
No comment left by this customer.
23/09/11
Very easy. Collection times would be good if possible.
23/09/11
easy
23/09/11
For the th time in a row, no collection was made
23/09/11
I put TN instead of TS as post code on 1 consignment. My fault, but Courier took 12 days to re-direct and I spent ages chasing up.
23/09/11
Waited in all day for pickuo which came at 17:10. An indication of morning or afternoon at least should be given when booking.
23/09/11
Threre was no tracking service available through DHL. Also difficult to make contact. No tel number. Email assistance was no good.
23/09/11
Great service
23/09/11
Everything was great. Quick and fuss-free. However, knowing about the approximate time (even or morn) you collect stuff wouldn't be a miss!
23/09/11
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