-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
Courier Failed to appear on Tuesdat 10th. City-Link Telephone service useless, they would not answer any calls, just hung up
12/04/12
Satisfactory performance. Thankyou
12/04/12
Very easy and straightforward to use.
12/04/12
Easy to book, and immediate collection. Over 150 miles for next day delivery - very well done - great service
12/04/12
great service
12/04/12
The goods were collected anddelivered promptly. Thank you so much. Fantastic
12/04/12
No comment left by this customer.
12/04/12
Great service, But I don`t think customers should pay extra to send goods that are not covered.
12/04/12
No comment left by this customer.
12/04/12
Your carrier failed to collect on the arranged day and made no attempt to contact us.
12/04/12
You could E-mail or text Msg, when the Parcel has been collected & en-route!
12/04/12
Courier have only just collected the item scheduled for collection 10/4/12 at 18.20 12/4/12 I am not amused - My customer is fuming !!!!
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
very easy!!
12/04/12
first collection did not turn up, still waiting for re-arranged collection today
12/04/12
I am very satisfied with the service I have received. Many thanks
12/04/12
No comment left by this customer.
12/04/12
Very good smooth service
12/04/12
No comment left by this customer.
12/04/12
PARCEL PICKED UP OK,
12/04/12
good cheap and quick
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
Excellent!
12/04/12
Very good,delivered on time
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
No comment left by this customer.
12/04/12
on Time collection + Delivery. Well done
12/04/12
Thank you and city link for a great service, one small comment is i wish we could have a quicker turnround for simple problem butnot complex
12/04/12
The parcel was left outside in the rain....there was a place to put it, but no nous used by the courier. so - 6/10
12/04/12
Our Response: The courier concerned should have made sure the item was signed for and not left it. On behalf of the courier concerned sorry about that.
GOOD SERVICE CAME TO COLLECT WHEN SAID.
12/04/12
excellent service
12/04/12
No comment left by this customer.
12/04/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more