We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,904 reviews.
GREAT RELIABLE SERVICE
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
I contacted Parcel Monkey re late collection by Citylink, I thoroughly commend the customer care I received - helpful and friendly
10/10/10
Thank you very good service
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
Thank you for your excellent service,I look forward to using you again regards Fred Hugo.
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
you are very good at collecting unless you change deivers then my parcels dont get picked up from my normal place untill i complain
10/10/10
I wouldnt use anyone else.
10/10/10
Cant Complain, all my parcels have been picked up and delivered, If anything. an aproximate time for pickup
10/10/10
No comment left by this customer.
10/10/10
Excellent service, long may it continue!!
10/10/10
the collection did not take place...you do need a telephone contact service as customers are left waiting for email returns.not good,phil
10/10/10
No comment left by this customer.
10/10/10
Collections didn't happen repeatedly,sale fell through because of it
10/10/10
Easy booking and great price although Item scheduled for delivery on 5th didn't get delivered until the 6th
10/10/10
Please RESPOND TO MY CLAIM AND TO LOST ITEM ATM YOU ARE DOIN RATHER **** SORT THIS OUT
10/10/10
Everyone enjoyed them and said they must have cost a fortune, Thankyou
10/10/10
No comment left by this customer.
10/10/10
its a pleasure to do business with your company,and your like carlsberg you do exactly what you say many thanks
10/10/10
Good service, excellent price
10/10/10
No comment left by this customer.
10/10/10
Service as excellent - web site easy to use, courier polite and helpful, delivery as agreed. A******* service Thank you.
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
On time pick up and fast delivery. Excellent service
10/10/10
I missed the pickup and delivered to depot myself
10/10/10
No comment left by this customer.
10/10/10
service is great and cost is great but i had a serious complaint to which NEVER got sorted maybe cos i kept useing you??
10/10/10
Out of three collections booked this week, all 3 missed the collection slots and one failed to be delivered on the correct day.
10/10/10
No comment left by this customer.
10/10/10
Excellent service as always I see some negative reports but I have nothing but praise for the company, reasonable fees and reliable service.
10/10/10
I HAVE USED YOU TWICE AND ON BOTH OCCASIONS NOBODY COLLECTED PRE-BOOKED PARCELS, I'M STILL WAITING FOR MY REFUND ALSO, DISGRACEFULL COMPANY
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
really competitive price & reliable service...what more can I asked
09/10/10
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