We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,417 reviews.
No comment left by this customer.
08/10/10
You did just what you said you would, next day delivery
08/10/10
very satisfied with the service
08/10/10
great overall service
08/10/10
No comment left by this customer.
08/10/10
top class courier as always!! never get any problems,thanks again
08/10/10
Fantastic! Many thanks
08/10/10
No comment left by this customer.
08/10/10
No problems with pick up or delivery. Thank you . Address book on your website would not allow me to select my own address.
08/10/10
Great service thank you.When sending more than one parcel the same size a way of not having to enter the dimensions each time again.
08/10/10
Great price and speed of service. Only improvements would be to get tracking working and correct error on using recent addresses.
08/10/10
you answered my emails promptly and provided instructions and links to help me ship my parcel overseas. good job.
08/10/10
FAST DELIVERY SERVICE, GREAT NEW WEBSITE, BETTER NOW WITH TRACK & TRACE, EASY TO USE, WOULD RECOMMEND, A++++++
08/10/10
i havent recevied an answer to do with my address book not working so have to retype pick up address every time is a pain
08/10/10
I live in the countryside in mid Wales and your service is both prompt and cost effective. Thanks.
08/10/10
Thanks great service, easy to use site would benefit from a telephone helpline
08/10/10
No comment left by this customer.
08/10/10
good collection good delivery nice transaction and very good price will recomend and use again thanks
08/10/10
No comment left by this customer.
08/10/10
Site easy to use.Very cheap.Tracking great.Courier very cheerful and helpful and turned up on time. I will use you again and recommend you.
08/10/10
thanks
08/10/10
No comment left by this customer.
08/10/10
No comment left by this customer.
08/10/10
It would be better if the parcel label was available to print right away rather than having to wait for it to be ready
08/10/10
Good service at a great price, looks like nothing much needs changing.
08/10/10
Generally satisfied although courier turned up early for pick up (2 urs) but no big deal
08/10/10
I AM GOING THROUGH A DISPUTE TO GET A FULL REFUND AS YOU NEVER COLLECTED THIS PARCEL!! YOU DUPLICATED AN OLD REFERENCE NUMBER!!
08/10/10
No comment left by this customer.
08/10/10
Good service, thanks!
08/10/10
reaallt easy user interface on internet, really good price and turned up when you said you would - thankyou
08/10/10
No problem at all! Well done!
08/10/10
20plus parcels sent .... Not a single problem, A*********************
08/10/10
No comment left by this customer.
08/10/10
The website is easy to use and confirmation emails come through quickly. Overall very efficient and good service.
08/10/10
Organising delivery was easy. Collection & delivery were on time. Would like to be able to print out packing label immediately, though.
08/10/10
Parcel was Not collected, Had to Arrange alternative Courier
08/10/10
THANKS
08/10/10
Your delivery service is excellent. However you feedback process is not up to the same standard. I raised an issue still waiting..
08/10/10
quick service woudl recommened to all, very professonal
08/10/10
No comment left by this customer.
08/10/10
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