We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
The item has arrived broken, and I have to give the customer a full refund. have lost a sale of £35.00
27/09/10
Very good service & at a very reasonable price. I have used these about 10 times now & never had any trouble. Many thanks.
27/09/10
Very Good, Thank you!
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
It keeps on getting better... keep it up!
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
Reliable service.
27/09/10
Reliable service.
27/09/10
This was the first time using parcel monkey.and i found it a very good service...
27/09/10
good
27/09/10
Very easy to book and reliable.
27/09/10
have decided to investigate alternative methods of shipping as your complaints procedure is too slow, and getting matters resolved is long
27/09/10
Couriers are always within the times selected, I have not heard anything negative back from customers who recieve the items.
27/09/10
The parcel was collected without problem, and as far as I know must have arrived safely !
27/09/10
always on time.always polite and very helpful and very reasonable on price i have got my friend to jion laurance mccloud thanks again
27/09/10
10 out of 10 city link driver very helpful
27/09/10
No comment left by this customer.
27/09/10
Excellent service from collection driver. Prompt and very courteous
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
Could do with a management tool that would allow me to quick access the status of deliveries other than having to copy and paste.
27/09/10
No comment left by this customer.
27/09/10
Service has been very good, have had no problems at all since we have been using you.
27/09/10
Great service. I was a little confused about the numbers of labels and customs invoices I needed and how to print them out.
27/09/10
Excellent service, quick and cheap - on time as usual. Thanks
27/09/10
I can't fault this service - place my order at 9am and it was collected by 11.30am - Fantastic!
27/09/10
very good and item piced up when arranged
27/09/10
super will use again thank you very much
27/09/10
Excellent reasonably priced service. Just took many many hours for the address label to be available for printing
27/09/10
No comment left by this customer.
27/09/10
good as always, thanks.
27/09/10
No comment left by this customer.
27/09/10
EASY TO BOOK ,PARCELS ALWAYS PICKED UP . VERY GOOD SERVICE
27/09/10
No comment left by this customer.
27/09/10
No comment left by this customer.
27/09/10
Excellent service,
27/09/10
good
27/09/10
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