We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,042 reviews.
The service was very professional we will continue to use you. !!
28/10/10
No comment left by this customer.
28/10/10
Excellent thanks
28/10/10
I thought the service was very good value for money and i will be using you again and recomend you to others.
28/10/10
It wasn't all your fault but I booked a collection on sunday but city link screwed up and I never got the collection until wednesday. :(
28/10/10
brill top job every time thanks
28/10/10
all very efficient and without fuss. thanks
28/10/10
Everything I have sent has been picked up at the specified time and delivered fine, so I have no complaints.Thank you.
28/10/10
having paid for next day delivery the order has still not been delivered and no corrospondence apparently no drivers !!!!!!!!
28/10/10
you
28/10/10
All seems well!!!
28/10/10
Other couriers have the shipping labels available immediately, it's anoying having to wait for an email
28/10/10
Always on time,and very good prices! 5stars guaranteed!
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
parcels sometimes arrive battered, citylink drivers not in uniform
28/10/10
A breath of fresh air to find a courier who provides an excellent service for a reasonable rate. Well done.
28/10/10
Will use again reliable as ever used many times now
28/10/10
Easy to arrange collection. Came when they said they would and delivered when they said. Excellent service.
28/10/10
No comment left by this customer.
28/10/10
excellent service, altho the website is a little confusing to navigate & also repetetive as in you have to keep adding your own address
28/10/10
Once collected on correct day item was delivered in 22 hours, which was a very good service
28/10/10
Wording off of advert could be clearer re next day delivery.
28/10/10
No comment left by this customer.
28/10/10
Still waiting for a response! call me 01484 607937
28/10/10
Good service, collection & delivery on time!
28/10/10
my consignment was not collected & I had to chase instead of being contacted by you to rearrange, not a great 1st impression
28/10/10
just found the whole process v. easy and straightforward. First time used such a service. Will do again
28/10/10
Excellent service all round, would recommend to others.
28/10/10
I can't think of a better and more cost effective way of getting a parcel from door to door in record time.
28/10/10
Excellent service, very quick!
28/10/10
First time I've used your company and extremely impressed with the efficient and very quick service. Would recommend you to anyone.
28/10/10
Fantastic srvice as usual
28/10/10
No comment left by this customer.
28/10/10
Very good service, no problems
28/10/10
great everything went to plan all customers very happy thank you A+
28/10/10
very good
28/10/10
No comment left by this customer.
28/10/10
this is the fourth time i've used you but its the first you've got everything right, well done, I'll use you again.
28/10/10
Feedback would have been Very Good except that I received a spurious "Missed Pickup" message that caused me some concern.
28/10/10
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