We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,355 reviews.
Excellent service
21/10/10
If you could re-instate the collection instructions box that would be really helpful.
21/10/10
An excellent service which I wish I had know about the day before, when an item cost me £18 to send with Royal Mail!
21/10/10
No comment left by this customer.
21/10/10
very good service & price.
21/10/10
Good Service although better contact would be better - phone number
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
Picked up and delivered on time, excellent service.
21/10/10
Easy transaction - much appreciated
21/10/10
very pleased collected in the time frame requested you dont get that with all couriers :) overall really happy and i will use you again thx
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
Excellent...collection and delivery went without a hitch...great value prices also...and courteous friendly couriers
21/10/10
happy, no need for further comment. thank you
21/10/10
excellent will be using everytime and highly reccomend **************************************************
21/10/10
great sevice the only drawback was having to be in all day to wait for someone to collect, either morning or afternoon pick up would be good
21/10/10
Thanks good as always.
21/10/10
It would have been nice to be able to input the size of the box and weight just once and have it duplicated another 9 times.
21/10/10
V G Service. Thank you for your help and quick response to messages. I am now getting the idea of how it works! Thanks again
21/10/10
great! Although could have done with a pickup time, and a smaller pickup window.
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
fab freindly se5rvice
21/10/10
Excellent service on both occasions I have used this service. I have recomended this site.
21/10/10
Parcel collected as arranged with no fuss and delivered next day, perfect service!
21/10/10
No comment left by this customer.
21/10/10
I still cannot login on the home page. You say it is resolved , but I have had NO feedback about this. The home page I get does NOT alow me
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
Efficient Service. Defo Recommend.
21/10/10
No comment left by this customer.
21/10/10
COLLECTED AND DELIVERED WITHIN THE TIME SPECIFIED.
21/10/10
The carrier was late to collect the items. You gave them the wrong collection address too. I had to contact them myself for the collection.
21/10/10
My parcels were collected swiftly. Delivery was on the day it was promised, before the time it was promised! Excellent! Thanks!
21/10/10
1St time try but that time not Good now its Very good service and Good responce and fast reply thanks
21/10/10
No comment left by this customer.
21/10/10
No comment left by this customer.
21/10/10
you did not collect, you did not call or email. I contact and you respond with email for new collection and nothing on your site about new
21/10/10
No comment left by this customer.
21/10/10
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