We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
easy web site
25/10/10
No comment left by this customer.
25/10/10
A few minor hic-ups with City Link recently but PM were on the ball sorting things out. I recommend this service above all others. 5*
25/10/10
Can't fault, I have only sent 4 parcels and the speed in which they are delivered is fantastic, keeps buyers happy. keep up good work
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
Absolutely excellent service, including re-routing a delivery where I entered the wrong post code when booking, all at short notice.thanks
25/10/10
Very fast, easy to use, Great service and tracking. Thanks
25/10/10
Excellent pricing and excellent collection and delivery. Would use again.
25/10/10
Fantastic, used several times and will use again. Thanks James
25/10/10
Can't really give you any ideas as to how to improve your service as it is already excellent!
25/10/10
the slowest parcel you have delivered for me, been using you for a couple month and things have been good but this one seems to have a wile?
25/10/10
As the buyer organizing the pick up from seller I worried needlessly, as arrived at seller within time slot and delivered here next morning.
25/10/10
Three days late picking up parcel.
25/10/10
Very happy with the price and service
25/10/10
Absolutely brilliant. Easy peesy website, label was ready to print in just a few minutes and courier arrived bang on time.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
no problems,collected when agreed,delivered next day as promised.
25/10/10
EXCELLENT ALL ROUND**** VERY GOOD STAFF ***TOP CLASS PRICES***VERY RELIABLE AND HIGHLY RECOMMENDED
25/10/10
Read all the bad reviews and was slightly worried, however I had a brilliant experience and would use again. Good, cheap service, very happy
25/10/10
Great service however the collection was 1/2 hr late luckily was at home
25/10/10
Courier managed to totally trash the box, customer received soggy wet box.
25/10/10
great to use as usual thankyou !
25/10/10
You can save time (& your customer) by giving your drivers standard collection labels when collecting good for delivery.
25/10/10
excellent, and on time as usual .
25/10/10
The cheapest courier I could find for my delivery. It arrived within 24 hours of collection from the south of England, to central Scotland.
25/10/10
EXCELLENT SERVICE ALL ROUND - CHEERS !!
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
Fantastic service! Will definitely use again
25/10/10
Brilliant as usual. Will continue to use yourselves and recommend to others
25/10/10
Usual excellent service.Thanks.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
item was damaged by courier and refused at del..i shouldnt have to go through alot of work to get a refund by you it should be imediate
25/10/10
No comment left by this customer.
25/10/10
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