We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
keep up the good work, will be using again !!
25/10/10
No comment left by this customer.
25/10/10
The delivery wasnt collected. I had to contact Courier on 2 sep occasions & spent in total over 14 hrs waiting for collection the next dayi
25/10/10
No comment left by this customer.
25/10/10
top price and web site.
25/10/10
No comment left by this customer.
25/10/10
item was not collected and the courrier was no help. Unable to contact yourselves and have had no response rom email request asking you to c
25/10/10
excellent service
25/10/10
first class
25/10/10
No comment left by this customer.
25/10/10
Driver did not arrive at the specified time, i had to call him to ask when he was arriving as my office was closing - 4.45pm!
25/10/10
No comment left by this customer.
25/10/10
the item in question was good pick up but am having problems with another order so not good at moment
25/10/10
Great, straight-forward service and very competitive prices.
25/10/10
Service was good, professional service and excellent delivery times. A call 20 mins before collection/delivery would allow greater freedom.
25/10/10
The initial setup was a bit long winded but once through that it was easy. Collection was within 2 hours. Very Good.
25/10/10
Awful!paid 4 parcel 2 b collected-nobody turned up! Paid 2nd time, still nobody turned up. Booked a THIRD time&FINALLY had collected!
25/10/10
No comment left by this customer.
25/10/10
A1 services
25/10/10
EXCELLENT IN EVERY DEPARTMENT ALL WORKED EXTREMELY WELL
25/10/10
I'd like it if I could specifiy the collection in the morning, say between 9 & 12, which I can't do at the moment. Otherwise great service
25/10/10
EXCELLENT SERVICE ,,, VERY QUICK AND EASY TO USE ,,, WILL USE AGAIN WITH NO QUESTION
25/10/10
great
25/10/10
Prompt collection and speedy delivery, item received without any damage, would use again, highly recommend :o)
25/10/10
No comment left by this customer.
25/10/10
Parcel still not delivered. Not in tracking system. No idea where parcel is. Have been asked twice for VAT No but not VAT registered
25/10/10
No comment left by this customer.
25/10/10
got he parcel there the nrxt day - job done!
25/10/10
Thank you for an amazing service, it was a pleasure dealing with you and I am recommending you to all my friends. Keep it up !!!
25/10/10
QUICK N EASY, BUT A ROUGH TIME FOR PICK UP AND/OR DELIVERY WOULD BE BETTER
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
I was amazed how quick the parcel was considering how little it cost to send and how heavy it was! Will use again.....
25/10/10
Still waiting for refund from months ago
25/10/10
Courier failed to pick up parcels, I had to take them next day to their depot
25/10/10
No comment left by this customer.
25/10/10
amazed the parcel got to its destination in france despite the strikes!
25/10/10
great as usual. Thanks
25/10/10
would prefer a time when you will collect parcel for delivery
25/10/10
the parcel was delivered 2 days late due to being sent to the wrong Courier depot in scotland
25/10/10
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