We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
pricing for smaller packages under 5KG to be better and quicker confirmation of order etc
22/10/10
Collected on time. deliverd on time, and very reasonable. thanks
22/10/10
No comment left by this customer.
22/10/10
No comment left by this customer.
22/10/10
the service is good , but it is a little bit of a pain not having a contact tel number when you need to ask something etc , instead emails
22/10/10
its 2.50pm and its still not been picked up yet, still waiting so can't comment
22/10/10
Our Response: All collections take place between 9am and 6pm.
No Problems! Listened to instructions. Will recommend and use again!! :)
22/10/10
Every thing ran smoothly from sign up to parcel pick up to delivery,Was able to track my package,my customer in denmark is very happy
22/10/10
No comment left by this customer.
22/10/10
No comment left by this customer.
22/10/10
Good job was picked up and delivered when expected with very reasonable rates
22/10/10
Over all very good. The additional insurance is rather expensive, but other than that I was pleased with the service provided.
22/10/10
No comment left by this customer.
22/10/10
thankyou for a very fast and efficient service
22/10/10
No comment left by this customer.
22/10/10
Fantastic. Picked up within time slot specified. Delivered in less than 24rs. Will definitely use again.
22/10/10
Add import courier facility
22/10/10
Next day delivery paid for but not provided
22/10/10
No comment left by this customer.
22/10/10
first delivery-7 days. second delivery- 3 days. very very very good.will recomend you to everyone.
22/10/10
briiliant service, A++++++
22/10/10
No comment left by this customer.
22/10/10
Everything was as smooth and easy as I expected.
22/10/10
Another positive outcome with Parcel Monkey. Fantastic service
22/10/10
Would have liked to pay directly by credit card and not via PayPal. We booked at 9.45am on a Friday but had to wait until Monday for pickup
22/10/10
No comment left by this customer.
22/10/10
Great service as always, I have two parcelmonkey accounts (home and work) and never have an issue on either :)
22/10/10
How can you improve perfection
22/10/10
Very good reasonable priced service
22/10/10
No comment left by this customer.
22/10/10
Pretty good. Could do with a forgot password feature
22/10/10
Excellent service from collecting through to delivery A*
22/10/10
As always, perfect. Thank you
22/10/10
No problems as usual, thanks
22/10/10
I arranged collection for Friday was at home all day but no one came
22/10/10
great service and price thank you
22/10/10
excellent price, thought it was good that you attached my postage label for me as it was being collected by you from a third party
22/10/10
All fine
21/10/10
great service
21/10/10
No comment left by this customer.
21/10/10
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