We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,355 reviews.
No comment left by this customer.
19/10/10
Very impressed with speed and service of Parcel Monkey. Changed to you after a bad experience with another courier company and glad I did.
19/10/10
Thanks
19/10/10
No comment left by this customer.
19/10/10
No comment left by this customer.
19/10/10
excellent service all the way
19/10/10
No comment left by this customer.
19/10/10
Would have been very good as the waybill number on PM was different to the DHL number so tracking was hard
19/10/10
missed first collection DATE BUT OVERALL SERVICE VERY GOOD
19/10/10
Courier arrived well on time on the booked day. Good price for my order, very pleased, thank you!
19/10/10
Very quick and easy service to use
19/10/10
Very smooth transaction. Would also be nice to have an option where courier brings paperwork with them for when the printer is on the blink
19/10/10
No comment left by this customer.
18/10/10
The service is excellent as usual. The improved collection documentation is a welcome addition and reflects your commitment to service.
18/10/10
No comment left by this customer.
18/10/10
Very good service and has gone out of thier way to remedy any issues with incorrect deliveries - wouldn't use any other company......
18/10/10
No comment left by this customer.
18/10/10
very good! excellent service.
18/10/10
Great service, great price, easy smooth transaction, have booked to use you again for a bigger delivery hope second time is as good
18/10/10
Exactly as described on the website. Quick simple and effective. Cost was resonable too!
18/10/10
carried unpressurised scuba cylinder .... really just a metal tube ..... used common sense - some carriers don't !
18/10/10
No comment left by this customer.
18/10/10
faultless courier service..i will continue using this service many thanks keith trueman
18/10/10
No comment left by this customer.
18/10/10
Courier did not collect it !
18/10/10
a Phone number (non pemium rate) or at leat a callback facility. and price lists for all services not just CityLink. other than that GREAT :
18/10/10
No comment left by this customer.
18/10/10
No comment left by this customer.
18/10/10
What can I say other than I'm impressed and so were my customers the speed of uplift and 24hrs later delivered and in use. WOW. Thats it WOW
18/10/10
No comment left by this customer.
18/10/10
parcel not collected on correct day with my customer not happy and l just got excuses from customer support. also out of pocket
18/10/10
My only complaint is that you tried to pick the parcel up on a Friday when I had asked for a Monday pickup, but it was easily rearanged
18/10/10
No comment left by this customer.
18/10/10
Prompt efficient service, all good
18/10/10
No comment left by this customer.
18/10/10
would like an email / sms when the parcel is delivered
18/10/10
No comment left by this customer.
18/10/10
Excellent service, thank you.
18/10/10
Citylink driver wouldn't sign declaration. PM really needs to sort that out!
18/10/10
Picked up a bit late but all good
18/10/10
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