We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,354 reviews.
very good service, found the best delivery service
27/10/10
Annoying can't proceed without inputting a mobile number for the recipient. This is not always known but I guess courier does not use it.
27/10/10
I have workred as a supervisor at a big name parcel company and I can let you know your service was outstanding in this field will use again
27/10/10
recipient was very impressed with speed of delivery - thanks again!
27/10/10
Collected, Delivered, no headaches. Cheers Chimp
27/10/10
No comment left by this customer.
27/10/10
No comment left by this customer.
27/10/10
Excellent service :)
27/10/10
No comment left by this customer.
27/10/10
very quick response at picking my parcel up, very happy
27/10/10
Fast delivery and very cheap
27/10/10
Parcel was collected on the day (although not within the time slot) and received the next day.
27/10/10
delivery is not within the time promised ie 24hrs sometimes its three days after being sent this is not what i pay for
27/10/10
Fantastic value for money - will use again and again.
27/10/10
Am or Pm collections would be useful but I know thats not always possible. Otherwise fantastic service.
27/10/10
Good delivery but informed item arrived damaged
27/10/10
Clear concise instructions and pricing, collection and delivery fantastic have recommended you to loads of people
27/10/10
No comment left by this customer.
27/10/10
No comment left by this customer.
27/10/10
For some reason the tracking system didn't work, unable to track parcel
27/10/10
No comment left by this customer.
27/10/10
Make sure all contact details go through to Citylink. Courier's system only allows minimal notes. Cheaper saturday collection alsoo
27/10/10
many thanks,simplicity itself!!
27/10/10
No comment left by this customer.
27/10/10
Not had any problems
26/10/10
Excellent
26/10/10
No comment left by this customer.
26/10/10
Good service all round. Always use your service for parcels.
26/10/10
No comment left by this customer.
26/10/10
No comment left by this customer.
26/10/10
Thanks Guys, No Problems
26/10/10
Spot on service as always! Many thanks!!!!
26/10/10
Excellent service yet again, collected on time, helpful staff, and good price especially for multi packages.
26/10/10
all went well this time cheers
26/10/10
Quick, easy and cheap!
26/10/10
Very good service
26/10/10
No comment left by this customer.
26/10/10
Collected on time, delivered without damage in good time. How can you complain?!!! :-)
26/10/10
Collected within requested time slot, delivered next day, no damage, all good
26/10/10
Good Service at all times. Keep it up
26/10/10
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