We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,858 reviews.
Service was a lot better, but it would be nice to know the 'extra' cost of sending to outback Australia at time of quote.
11/05/11
I asked for the item to be collected 1 day later than normal but it was collected at the normal time good job the chap was in but the rest w
11/05/11
Just be good to be able to call if I had a drama!
11/05/11
Good service as always, collected on time and delivered with no problems whatsoever.
11/05/11
No comment left by this customer.
11/05/11
Would be good to have live help so that customers can instantly discuss issues/collections etc
11/05/11
Your service is quick and easy. Will always use parcel monkey
11/05/11
No comment left by this customer.
11/05/11
Totally satisfied
11/05/11
FANTASTIC ALL ROUND SERVICE ! SAVED ME £8 & NO LUGGING THE PARCEL TO POST OFFICE **ONE HAPPY BUNNY!**
11/05/11
very quick and reliable service will definately use again
11/05/11
No comment left by this customer.
11/05/11
Faultless as per previous transactions
11/05/11
completing the updates on my deliveries even if they are a foreign delivery is needed other wise all ok many thanks rick pound
11/05/11
No comment left by this customer.
11/05/11
Goods picked up and delivered on time - Great service. Will use again & again.
11/05/11
Very good service, thanks
11/05/11
excllent service.
11/05/11
No comment left by this customer.
11/05/11
Went smoothly only problem was with tracking did understand status
11/05/11
All good so far although i think some of your delivery drivers could make a bit more of an effort to find the addresses they are going to
11/05/11
Driver didn't know what proforma invoice was that website told me to print off 3 times. I stuck one on parcel anyhow - it was going to Spain
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
No comment left by this customer.
11/05/11
Great Service, Great Price and can be tracked all the way - will definately use again
11/05/11
your service is second to none now you are not using uk mail service city link are much better Thank you
11/05/11
No comment left by this customer.
11/05/11
great service, thanks a lot
11/05/11
No comment left by this customer.
11/05/11
absolutely brilliant service! easy to use and totally flawless. and the price?! *sigh* I'm a happy monkey!
11/05/11
Fantastic service again! Great value for money, keep up the good work, will certainly use again.
10/05/11
thank you very much for your fast and reliable service,your prices are very competative thanks again
10/05/11
It would be goodif City Link could log deliveries made to their depots so they don't show as missed collections on my account. Otherwise A+
10/05/11
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10/05/11
Missed collection, not carded, courier never came.
10/05/11
quick and convenient plus it saves the bother of going out to the post office.Specifying collection time to am or pm would be a lot better.
10/05/11
No comment left by this customer.
10/05/11
Excellent service - wish we knew about you ages ago. Very efficient, reliable and inexpensive.
10/05/11
