We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,747 reviews.
Where's the option gone to specify the parcel collection time window for City Link?!
07/06/11
No comment left by this customer.
07/06/11
Excellent! two parcels collected & delivered when requested. Will use again. Excellent value.
07/06/11
delighted with the service, miles ahead of your competitors will definately use your services again.
07/06/11
No comment left by this customer.
07/06/11
very pleased with service - thank you
07/06/11
It would've been good to have a rough pick up time
07/06/11
This is only the third time i have used you & i am very very impressed Thankyou
07/06/11
Great service
07/06/11
Great service - very happy. thanks
07/06/11
good service
07/06/11
No comment left by this customer.
07/06/11
No comment left by this customer.
07/06/11
thanks
07/06/11
By far cheaper than any other service I looked at. Liked the idea of having a variable cover rate depending on the value of goods.
07/06/11
EXCELLENT, RELIABLE SERVICE
07/06/11
top notch service, but would like to ship bigger stuff (160 x 150 )at the prices you used to charge.
07/06/11
We order 3 parcels but one parcel was delayed a day and they said that the post code was not correct, but we have stock your label.
07/06/11
good reliable service at a reasonable cost.
07/06/11
Fab service as always!!
07/06/11
Very efficent service and very impressed with the price
07/06/11
No comment left by this customer.
07/06/11
No issues
07/06/11
No comment left by this customer.
07/06/11
The person who collected the parcel said there was supposed to be an official receipt except he hadn't brought one and so he signed the form
07/06/11
Very, very pleased, can't recommend highly enough, really great price and Fast collection and delivery Brill!!!!!!!!
07/06/11
good, easy and reliable service
07/06/11
No comment left by this customer.
07/06/11
my parcel got cross labelled by the depo and was sent to the wrong person. took ages to fix and they said YOU put wrong barcode on label
07/06/11
Excellent well priced service. Local City Link driver an super added bonus
07/06/11
Good service, but Citylink courier did not ring doorbell, so I nearly missed the collection as he was about to leave when I noticed the van
07/06/11
No comment left by this customer.
07/06/11
No comment left by this customer.
07/06/11
No comment left by this customer.
07/06/11
Very efficient - thank you!
07/06/11
collected ontime delivered on time what more can you ask excellent
07/06/11
You done Good ! Monkey, have a banana. Best courier website ever
07/06/11
No comment left by this customer.
07/06/11
No comment left by this customer.
07/06/11
Exceptional service as always, true professionalism, thank you for your services
07/06/11
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