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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,869 reviews.
Have the option available so i can take the parcel to the courier depot if im busy or i miss the collection
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
When booking a collection....Annoyingly, inputting the recipients postcode doesnt bring up their full address.
12/04/11
Very pleased so far.
12/04/11
picked up when out, rescheduled for between 11.30 and 2.30, driver turned up at 3.45 and didnt appologise, just shrugged head and went!!
12/04/11
Our Response: Please remember the collection windows are only a guideline - it's not possible to guarantee time slots.
Amazing service at a great price!
12/04/11
Order placed at 10pm, picked up next morning, delivered day after. great service from all concerned
12/04/11
You missed my collection by a day
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
Efficient & fast
12/04/11
Parcel collected and delivered as requested - 5.30pm collection meant I was stuck in all day - I'm sure time slots should be explored
12/04/11
First time used. Very happy with service and will use again, Cheaper than parcel to go.
12/04/11
great to be able to follow the parcel on your online tracking service
12/04/11
Quiet a good service, faster and better than royal mail or parcel force, I will definitely use you again.
12/04/11
very good, but the others are catching up
12/04/11
No comment left by this customer.
12/04/11
Very good service. Improve the website by having a "same size box" button for multiple orders
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
Good communication. Always very helpful which is why I keep coming back.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
parcel was collected on the booked day, but did arrive a day late?
12/04/11
As always, great service!
12/04/11
No comment left by this customer.
12/04/11
SAME GREAT SERVICE AGAIN
12/04/11
I find parcel monkey a very convenient way to send parcels for ebay business or private.Discount for multiple parcels would be even better
12/04/11
No comment left by this customer.
12/04/11
As per normal collected on time delivered on time, end of !!
12/04/11
Thanks for your parcels, glad it all went well.
Excellent outstanding service .Next day delivery was carried out as promised.
12/04/11
Thank you ...............xxx
12/04/11
Excellent - Parcel picked up and delivered on time. Also, service good value for money.
12/04/11
No comment left by this customer.
12/04/11
great service 5*****
12/04/11
No comment left by this customer.
12/04/11
the courier said he had been to collect. he hadnt, i was in at that time. had to wait around another day to get my package away. not impress
12/04/11
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